Call Center Agent - Account Support
Full-time
NeksJob Philippines
Experienced Call Center Agent responsible for assisting customers with account-related concerns, requests, transactions, and information updates. Provides reliable support while protecting customer information and maintaining service quality.
Key Responsibilities:
- Assist customers with account concerns.
- Process account requests and transactions.
- Verify and update customer information.
- Explain account policies and procedures.
- Resolve customer issues efficiently.
- Maintain accurate customer records.
Required Qualifications & Skills:
- At least 1 year of call center experience.
- Good communication and customer service skills.
- Strong attention to detail.
- Basic computer and data-entry skills.
- Professional and trustworthy.
Vacancy posted 21 days ago
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