Senior Quality Manager (e-Commerce Social Media Account)
Full-time
Dencom Consultancy & Manpower Services
Position: Senior Quality Manager (e-Commerce Social Media Account)
Maximum Expected Pay: P160,000 package (P153,100 basic + P6,900 allowance)
Work Setup: 100% Onsite (Sheridan, Mandaluyong or Robinsons Omega)
Work Schedule : UK/US (midnight to nightshift)
Target Onboarding Date: ASAP
HC Needed : 3
Job Description
The Senior Quality Manager is responsible for leading and overseeing the quality strategy, performance metrics, and continuous improvement initiatives across an e-commerce and social media account. This role ensures compliance with client standards, drives process optimization, and mentors Quality Managers and supervisors to achieve high service excellence. The Senior Quality Manager works closely with operations and stakeholders to deliver consistent, data-driven quality outcomes.
Qualifications:
Educational Attainment: College Undergraduates with at least 2 years; associate or diploma courses are accepted
Length of BPO Experience: At least 5 years in a BPO Industry is required
Targeted BPO Experience / Line of Business: 5 years & above Senior Quality Manager experience in a BPO is required.
Ok to process tenured Quality Managers with 5 years and above supervisory experience in Quality.
E-commerce and Social media account experience is a plus but not required.
Language Proficiency Level: C1CEFR using ERFSET Voice & Flash hire exam
Recruitment Process: TA Interview (virtual) > Technical Interview (panel) > Case study presentation / interview
Assessments: EFSET. Flash hire exam and typing test
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Senior Quality Manager (e-Commerce Social Media Account) in Manila vacancy
- ...Position: Quality Manager (e-Commerce Social Media Account) Maximum Expected Pay: P100,000 package (P93,100 basic + P6,900 allowance) Work Setup: 100% Onsite (Sheridan, Mandaluyong or Robinsons Omega) Work Schedule : UK/US (midnight to nightshift) Target Onboarding...
- ...The Quality Manager is responsible for managing and driving quality performance for an e-commerce and social media account. This role ensures compliance with client and internal quality standards, leads quality teams, and partners with Operations and other stakeholders...
- ...We’re seeking a creative and seasoned Social Media Account Manager with 5+ years of professional experience , proficient in managing Instagram,... ...Key Responsibilities Create, polish, and publish high-quality content (text, images, short videos) for assigned social media...
- ...video advertising on TV and social media. Think Amazon’s obsession with... ...—and we need a Social Media Manager who can build, engage, and grow... ...a consistent and high-quality brand presence. Build & Engage... ...managing professional social media accounts, especially on LinkedIn and...
- ...creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Social Media Manager Location: Manila, Philippines About the role: Are you looking for an opportunity to innovate with brands?...
- ...Description Develop and execute social media strategies to enhance brand awareness and drive engagement. Create, curate, and manage published content across various social platforms... ...creation, and analytics tools. Qualities and Traits: Creative thinker with...
- ...Develop and implement effective social media strategies to enhance brand... ...experience in social media management and graphic arts/design Skills... ...manage multiple social media accounts and handle community engagement effectively. Qualities and Traits: Excellent...
- ...the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate with a social media focus, you will be responsible for managing and responding to customer inquiries and feedback across various social media platforms. You...
- ...We're looking for a trend-savvy and results-driven Social Media Manager to lead our social media presence and drive audience engagement. You... ...Platform Management: Efficiently manage multiple social media accounts simultaneously, ensuring consistent brand messaging and...
- ...Social Media Manager (With Graphic Artist Background) We are looking for a creative and results-driven Social Media Manager with a strong... ...Description Manage and oversee all company social media accounts (Facebook, Instagram, LinkedIn, TikTok, etc.) Create and implement...
- ...Develop and implement social media strategies to enhance brand / product awareness and customer engagement. Create, curate, and manage published content across social media platforms.... ...content aligned with brand voice Qualities and Traits: Strong verbal communication...
- ...Social Media Manager responsible for creating, editing, and posting engaging content to grow brand awareness and audience engagement. Responsibilities: Create, edit, and post short-form videos (Reels, TikTok, Shorts) Manage daily social media posting Write engaging...
- -Manage and post content on the client’s Instagram page. - Plan and execute content based on the client’s brand and guidelines. - Create engaging captions and use relevant hashtags. - Capture or assist in creating occasional photo and video content. - Ensure all...
600 - 700 $
...creative, proactive, and highly organized Social Media Manager & Content Creator to join a... ...direct bookings through consistent, high-quality storytelling across all social platforms... ...track record managing professional social accounts across Instagram, Facebook, TikTok,...- ...platforms. Responsibilities Able to handle multiple social media pages and work in a fast-paced environment. Can coordinate... ...required. Job Requirements ~ Strong Background in content strategy, community management, and social media analytics...
- ...Job Description Social Media Manager with Graphic Artist background. Key Responsibilities Social Media Management Manage daily content across platforms: Instagram, Facebook, TikTok Plan and execute monthly content calendar Post consistently (reels, stories...
- ...We are looking for a trader to join our team as a Social Media Manager. This role will include creating daily content for our brand, filming strategy videos, hosting live streams, and conducting payout interviews with our traders. Requirements: Native English...
- ...We are seeking a creative, results-driven, and organized Social Media Manager / Marketing Specialist to lead our digital marketing efforts and... ...digital platforms. Manage the company’s social media accounts, ensuring consistent branding and messaging. Design or coordinate...
- ...position. We are looking for a Social Media Manager to lead and oversee the strategy, growth... ...to the social team to ensure high-quality output. Oversee content creation... ...with broader initiatives. Drive accountability using Asana or other project management...
- ...increase brand awareness. Manage social media platforms and engage with... ...and marketing principles, e-commerce platforms, multimedia... ...campaigns, managing social media accounts, and optimizing e-commerce... ...involve some overtime. Qualities and Traits: Creative,...
- • Plan, schedule, and manage day-to-day social media content on all platforms • Execute content calendars... ...• Experience managing social media accounts for a brand • Strong understanding... ...and proactive • Experience in fashion, retail, or e-commerce is an advantage...
- ...Overview: We are looking for a creative and highly motivated Social Media Manager / Content Creator to join our team. This role requires a... ...media presence, create engaging content, and produce high-quality videos to enhance brand visibility and audience engagement....
- ...Job Summary The Social Media Marketer is responsible for managing and growing the company’s online presence across... ...Management Manage and maintain company accounts (Facebook). Plan and schedule... ...(especially in automotive & e-commerce) With Commision: ~ .5% on Car...
9 - 15 $ per hour
...Social Media Marketing Manager Remote | Philippines Compensation: $9.00 to $15.00 USD/hour, based... ...posts, engagement completed, target accounts, and recommended follow-up opportunities... ...by social campaigns. ~Engagement quality and relevant audience growth. ~Consistently...- ...We are seeking a creative and organized Social Media Coordinator to manage our social media platforms, create engaging content, and help grow our... ...Instagram, X, LinkedIn, TikTok, etc.). Monitor social media accounts and respond to comments, messages, and customer...
- ...Assist in the development and execution of social media campaigns. Generate engaging content... ...performance metrics. Support in managing paid advertising efforts, including Google... ..., and digital marketing strategies Qualities and Traits: Strong communication...
- ...Quality Manager (e-Commerce Social Media Account) Minimum of 3 years’ experience as a Quality Manager in a BPO industry Start Date: ASAP Headcounts... ...and present weekly/monthly QA performance reports to senior leadership and clients Translate data into...
- ...Job Description 1. Build, implement, and manage a social media strategy driven by competitive research, platform benchmarking, targeted messaging... ...calendars. Generate, edit, publish, and distribute high-quality daily content (original text, images, and video) that...
- ...Responsibilities: Create and schedule engaging social media content daily Manage our Facebook, Instagram, TikTok, and other platforms High... ...Requirements: Experience managing social media accounts Strong writing and communication skills Basic knowledge...
15000 - 16000 Php
...WE'RE HIRING: Full-Time Social Media Associate (HYBRID, OFFICE IS IN TONDO, MANILA) We'... ...experience in social media content creation/management Skilled in video editing (CapCut,... ...experience growing a brand or business account Know basic graphic design (Canva,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Quality Manager (e-Commerce Social Media Account). Be the first to apply!
