Asset Support Engineer

Position: Asset Support Engineer

Location: Eastwood, Quezon City

Salary: 80 to 90K

Work set up: Pure onsite

Shift :4pm – 10pm AEST weekdays, 7.30am – 4pm on weekends

Values:

The incumbent will actively demonstrate alignment with AGL’s core values:

Bring on tomorrow – proactive and forward-thinking

Can do. Will do – solution-oriented and accountable

Be safe. Be supportive – prioritizing safety and teamwork

Key Purpose of the Role:

Reporting to the Manager, Engineering within the C&I Major Projects team, the Asset Support Engineer:

Assists the Senior Asset Engineer with real-time performance monitoring and initial fault finding of Hybrid Energy Systems (solar PV, BESS, HV distribution) across AGL’s portfolio.

Ensures energy production, asset reliability, and energy security by identifying underperformance and emerging faults via SCADA, analytics, and monitoring systems.

Coordinates safe triage, escalation, and communication with technicians, engineers, and external stakeholders.

Key Responsibilities:

Operational Management

Monitor system performance outside normal working hours:

Weekdays: 4pm–10pm AEST

Weekends: 7:30am–4pm AEST

Detect, validate, prioritize, and classify faults or events using SCADA and monitoring tools.

Apply initial fault containment measures and standard fault responses during degraded performance.

Execute first-line remote resets and configuration checks.

Initiate critical site attendance for fault investigation and rectification.

Assess production loss, impact on customer operations, and escalate as required.

Maintenance Management:

Create and manage work orders in Procore and NetSuite.

Coordinate with site teams and maintenance technicians.

Maintain incident timelines, operator logs, and ongoing documentation.

Qualifications & Experience:

Bachelor’s degree.

Minimum of 3 years of relevant experience (utilities experience preferred, e.g., biogas, water, or waste plants).

Experience in control centers and/or triage operations.

Experience in fault monitoring of hybrid energy systems.

Stable work history (no frequent job changes).

Recent, hands-on experience is required.

No frequent job changes; employment under one year

Required solar experience.

Willingness to work:

Weekdays: 4pm–1am AEST

Weekends: 7:30am–4pm AEST

Well-developed organizational skills, detail-oriented, and ability to coordinate with project teams

Strong interpersonal, written, and verbal communication skills

Preferred / Advantageous:

Experience in utility-scale solar PV or renewable asset monitoring

Ability to interpret SCADA trends, event logs, one-line diagrams, and fault signatures

Knowledge of SEL protection infrastructure

Experience with CMMS platforms: Procore, NetSuite

Budget Accountability & Decision-Making:

Support the business in achieving EBIT targets through efficient design practices, minimizing site reworks, and providing detailed specifications for installation materials and scope.