Customer Service Representative
Full-time
JetSon Manpower Agency
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information about products and services to assist customers.
- Handle customer complaints and resolve issues professionally.
- Maintain customer records and document interactions in the CRM system.
- Collaborate with team members to improve customer service processes and support company goals.
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 1–3 years of experience in a customer service role.
- Skills and Competencies: Proficient in English; strong customer service skills; excellent problem-solving ability.
- Qualities and Traits: Team player with a strong work ethic and commitment to customer satisfaction.
- Working Conditions: Fast-paced environment; may require shift work and handling high-call volumes.
Requirements
Vacancy posted 3 days ago
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