Hiring Healthcare Agents / HMO Day 1 and 14th month pay
Full-time
Metacom
MASS HIRING: Call Center Agents at Bridgetowne, Quezon City! Earn up to 21,000 Monthly | HMO from Day 1 with 14th month pay Start a rewarding career with Metacom—where growth, stability, and opportunities await! Job Responsibilities:
- Provide excellent customer support
- Communicate clearly in English (verbal and written).
- Handle inquiries efficiently while maintaining professionalism.
- Work on shifting schedules, weekends, and holidays as needed.
- Escalate unresolved issues to the appropriate departments or supervisors when necessary.
- Meet or exceed performance targets such as call handling time, customer satisfaction, and quality assurance metrics.
- Stay informed about company products, promotions, and procedures to effectively assist customers.
- Follow all company policies, procedures, and compliance regulations.
- College Graduate with or without experience
- Completed 2 years in College with 6months customer service related experience/work experience
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- 18k basic pay + 1k flex fund allowance
- 20% Night differential
- HMO coverage for employee upon Day 1 and HMO dependent upon certification
- Life and Accident Insurance
- Annual increase based on performance
- 13 and 14th month Pay
Vacancy posted 3 days ago
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