Outbound Sales Team Lead

Woolworths MarketPlus (WMP) is expanding its seller acquisition capability to accelerate marketplace growth.

The Outbound Sales Team Lead will be responsible for managing a Philippines-based outbound sales team focused on converting pre-qualified strategic leads into active marketplace sellers. This includes sellers in priority growth categories and high-volume segments that are key to accelerating WMP's market share.

Operating within a defined acquisition strategy set by the Head of Sales, this role is responsible for execution excellence, ensuring consistent outreach, strong pipeline discipline, and high-quality seller conversions. The role is also expected to provide timely, data-driven feedback to the Head of Sales to validate and refine the overarching acquisition strategy

The role is highly operational and performance-driven, requiring strong sales management, coaching capability, and the ability to run structured outbound programs at scale.

What You'll Do:

Team Leadership

• Lead and manage a team of Outbound Sales Specialists responsible for seller acquisition outreach
• Set clear activity and conversion targets across the team
• Provide coaching and support to improve outreach effectiveness and sales conversion
• Build a strong execution culture focused on pipeline discipline and consistent performance
• Serve as the primary voice of the strategic sales funnel, translating seller feedback and sales blockers into actionable recommendations for upstream Lead Generation and Marketing teams

Outbound Sales Execution

• Oversee daily outbound activity across calls, emails and LinkedIn outreach
• Ensure structured follow-up and lead nurturing across the acquisition funnel
• Monitor pipeline progression from initial contact through to seller onboarding

Pipeline & Performance Management

• Track activity metrics including:
• Outreach volume
• Response rates
• Meetings booked
• Seller conversions

• Maintain CRM hygiene and ensure accurate pipeline reporting
• Identify blockers and implement improvements to outreach effectiveness

Cross-Functional Coordination

• Work closely with the Head of Sales to execute acquisition priorities
• Maintain Strategic Alignment with Onboarding and Seller Support to ensure smooth seller activation
• Provide feedback on lead quality, messaging effectiveness and seller objections

Process Improvement

• Continuously refine outreach scripts, messaging and sales playbooks
• Identify opportunities to improve outbound workflows and productivity
• Help scale repeatable acquisition programs across categories and seller segments
• Providing input for budgeting and resource planning for future quarters

Who You Are:

• 5+ years experience in outbound sales or inside sales
• 2+ years experience leading or supervising a sales team
• Strong pipeline management and CRM discipline
• Experience running structured outbound acquisition programs
• Excellent coaching and performance management capability
• Comfortable operating in a high-volume sales environment
• Experience in e-commerce, marketplaces or SaaS is highly desirable.