Customer Support Representative - Solar Campaign
Full-time
ClearSource
Problem-Solvers Needed!! Are you a person who loves solving problems, figuring out how things work, and helping others with quick effective solutions? You thrive in customer experience, staying one step ahead, and making sure everything runs smoothly . If that sounds like you , don't wait - apply now and be the superhero our client's customers need ! In this role, you will provide customer support for our client’s premium Solar program. You will help customers eliminate the stress and hassle related to home maintenance services. We need individuals with at least 1 year experience with a strong focus on customer support who can think positively, solve problems, and deliver friendly, effective solutions.
What you will do as a Customer Service Representative
What you will do as a Customer Service Representative
- Build and maintain positive relationships with customers, co-workers, and all levels of the organization.
- Provide timely updates and reporting as required.
- Identify and recommend improvements in service, product, procedures, and/or processes to support operational excellence and prevent recurring issues.
- Report any training needs, system errors, or discrepancies to the supervisor.
- Complete additional tasks as assigned by the supervisor.
- Maintain regular attendance, punctuality, and adherence to scheduled availability.
- Experience in the solar industry is an advantage
- Outbound calling background is a plus
- Good communication skills
- Competitive salary – Get paid for doing what you love!
- Medical and dental insurance (with free dependent coverage!).
- Group life insurance for peace of mind.
- Paid time off (PTO) – Because work-life balance matters.
- Outstanding career growth opportunities – Learn, advance, and develop your career.
- A fun, innovative, and energetic team culture – Be part of a company that values its employees
- Skills and leadership development to help you reach your full potential.
- Free meal for onsite employees
- Customer First – We are obsessed with delivering an exceptional customer experience.
- Personal Accountability – We do the right thing and own our actions.
- Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
- Hungry – We bring passion, energy, and drive to everything we do.
- Happy & Healthy – We believe in balance, well-being, and a positive workplace.
Vacancy posted 10 days ago
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