Online Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Key Responsibilities:
* Answer incoming customer calls and respond to inquiries.
* Make outbound calls to customers when required.
* Provide accurate information about products, services, and company policies.
* Resolve customer complaints and escalate complex issues to supervisors when necessary.
* Record customer interactions and update customer information in the system.
* Follow call center scripts and procedures.
* Maintain a high level of professionalism and customer service.
* Meet daily and monthly performance targets (call handling time, customer satisfaction, etc.).
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Online Customer Service Representative in Davao del Sur vacancy
- ...Answered incoming customer calls and responded to inquiries in a professional manner. Provided accurate information about products and services. Resolved customer complaints and issues promptly and effectively. Processed customer requests, orders, and account updates...
- ...Key Responsibilities: * Answer incoming customer calls and respond to inquiries. * Make outbound calls to customers when required. * Provide accurate information about products, services, and company policies. * Resolve customer complaints and escalate complex...
- ...Description * Provide exceptional customer service via phone, email, and chat. * Handle customer inquiries and resolve issues efficiently. * Document interactions and follow up on customer requests promptly. * Collaborate with team members to improve service delivery...
- ...A Non-Voice Account Job involves resolving customer issues and managing tasks primarily through written communication (email, chat, tickets) or data entry, focusing on accuracy, problem-solving, and efficient system updates, rather than phone calls, requiring strong English...
- ...Respond to customer inquiries via email, chat, or social media, providing timely and accurate information about products, services, and policies. Troubleshoot and resolve customer issues... ...customer service, particularly in an online or remote setting, is preferred....
- ...Respond to customer inquiries via email, chat, or social media, providing accurate and timely assistance. Resolve customer complaints... ...records of customer interactions and feedback to improve service quality. Excellent written communication skills with a professional...
- ...Promote and sell products or services to potential customers through in-person, phone, or online interactions. Build and maintain strong customer relationships by providing excellent service and addressing inquiries or concerns. Meet or exceed sales targets by identifying...
- ...Job Summary: We are looking for enthusiastic, customer-oriented individuals to join our team as Call Center Agents. No prior BPO or... ...Successful candidates will be trained to provide excellent customer service, handle inquiries, and resolve customer concerns professionally...
- ...The Customer Service Representative plays a crucial role in fostering positive customer relationships and ensuring high levels of satisfaction. This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers. Working...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Assist customers with order placements and issues. Document customer interactions and maintain records. Collaborate with team...
- ...Customer Experience Agent (Tech Account) | Davao City Ready to turn your love for tech into a career glow-up? Join our squad in Davao City and be the go-to hero for customers who need help with all things tech! What You’ll Do: Be the friendly voice customers...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers in resolving inquiries and complaints in a timely manner. Maintain detailed records of customer interactions and transactions. Identify and escalate priority...
- ...Assist customers with inquiries and provide excellent service via phone, email, and chat. Resolve customer issues and complaints in a timely and professional manner. Maintain customer records and document interactions accurately. Collaborate with team members...
- ~ Account: Telco ~ Provide exceptional customer service via phone, email, and chat. ~ Resolve customer inquiries and issues efficiently and effectively. ~ Document customer interactions and maintain accurate records. ~ Collaborate with team members to enhance service...
- ...Handle incoming calls, emails, and messages from customers in a professional and timely manner Provide accurate information about products, services, and company policies Resolve customer issues efficiently while maintaining a positive customer experience Process...
- ...Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply . What we offer Salary is up to 28,500 Package Performance incentives Paid Training & Medical HMO Night Differential...
- ...Description Assist customers with inquiries and provide product information Handle customer complaints and resolve issues promptly... ...customer interactions Collaborate with team members to improve service processes Provide feedback on customer trends and needs...
- ...Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues. Handle customer complaints... ..., and policies. Stay knowledgeable about company products, services, and policies. Ensure customer satisfaction and provide...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and complaints effectively and efficiently. Maintain knowledge of company products and services. Record customer interactions in the database accurately. Collaborate...
- ...We are seeking dedicated and customer-focused individuals to join our Telecommunication (Telco) account team. As a Customer Service Representative, you’ll serve as the frontline in addressing inquiries, resolving issues, and ensuring exceptional customer experiences for...
- ...Be part of our Customer Service Representative at Alorica Davao! Earn up to Php 18,500 and PLUS get exciting perks! Respond to customer inquiries... ...mission (should you choose to accept it) is to provide online and offline back-office support for the site – basically,...
- ...Job Summary We are seeking a customer-focused and professional Call Center Agent to join our team. The successful candidate will handle inbound and outbound calls, provide excellent customer service, resolve customer concerns, and ensure a positive customer experience...
- ...Answer incoming customer calls and inquiries. Provide information and assistance to customers. Resolve customer complaints and escalate issues as needed. Maintain accurate records of customer interactions and transactions. Excellent Communication Skills...
- ...Description Provide exceptional customer service through various communication channels including phone, email, and chat. Assist customers with inquiries, issues, and product/service information to enhance their experience. Maintain a thorough understanding of...
- ...Description Provide excellent customer service to ensure customer satisfaction and retention. Assist customers with inquiries, complaints, and troubleshooting via phone, email, and chat. Document all customer interactions and maintain records of customer feedback...
- ...Description Assist customers with inquiries and provide information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers. Their role involves responding to customer inquiries, resolving issues related to products or services, handling order processing, and promoting customer satisfaction...
- ...Customer Service Representative (Voice and Non Voice Account) Work Location:Makati, Cubao, Centris, Ortigas , Davao and Ilocos (Onsite) We are looking for enthusiastic Customer Service Representatives to join our Seasonal Retail Account team! This is a great opportunity...
- ...daily schedule for preventive maintenance service Coordinate with tech partners for the... ...Billing from for tech partners transaction Online market saturation Monitor remote from... ...at least one (1) year of experience in customer service. Can work and analyze under...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Online Customer Service Representative. Be the first to apply!
