CSR - Spanish Bilingual. Salary upto 100K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service support in both English and Spanish.
- Assist customers with inquiries, complaints, and requests to enhance their experience.
- Handle customer interactions via phone, email, and chat channels effectively.
- Resolve issues promptly while maintaining a high level of professionalism.
- Document interactions and follow up as necessary to ensure customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 3–5 years of experience in customer service or related field.
- Skills and Competencies: Fluent in both Spanish and English, excellent communication skills.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Qualities and Traits: Strong problem-solving abilities and a customer-centric approach.
Vacancy posted a month ago
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