Healthcare Associate / CSR
Full-time
MetHealth
- Assist patients with inquiries regarding their healthcare needs and services.
- Manage patient records and ensure all information is accurately documented.
- Schedule appointments and coordinate with healthcare providers.
- Provide excellent customer service and support to enhance patient satisfaction.
- Maintain cleanliness and organization in the healthcare setting.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1–3 years in a healthcare or customer service role.
- Skills and Competencies: Strong communication skills and empathy towards patients.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Qualities and Traits: Compassionate, detail-oriented, and team player.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Healthcare Associate / CSR in Quezon City vacancy
- ...We are looking for Healthcare Customer Service Representatives to assist patients and clients with inquiries about services, claims, and insurance coverage. You will provide accurate guidance, resolve concerns professionally, and ensure a positive experience. Responsibilities...
- A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at...
- Handle inbound/outbound customer calls for voice support Investigate and conduct root cause analysis for inquiries received from patients and patient representatives Responsible for accurately documenting steps taken and next steps needed to provide resolution. ...
- ...Provide front-line customer support to patients and healthcare providers. Assist in scheduling appointments and managing patient inquiries. Document patient interactions in a systematic manner. Educate patients on healthcare services and benefits. Collaborate...
- ...efficiently. Maintain patient confidentiality and data accuracy. Requirements Educational Qualifications: Bachelor’s degree in healthcare or a related field. Experience Level: 1-3 years of experience in customer service or healthcare support. Skills and...
- ...Description Provide exceptional customer service to clients in the healthcare and travel sectors. Assist clients with inquiries related to their health and travel needs, ensuring a smooth experience. Collaborate with healthcare professionals and travel agents...
- ...Description Provide exceptional customer service to clients in the healthcare and travel sectors. Assist clients in resolving inquiries related to bookings, insurance, and medical needs. Conduct follow-up calls to ensure client satisfaction and gather feedback...
- ...Description Assist customers with healthcare and travel-related queries. Provide information about healthcare services and travel insurance options. Handle customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions...
- ...Description Assist customers with travel and healthcare inquiries, providing accurate information and support. Manage bookings, cancellations, and changes to travel itineraries. Offer solutions to customer issues, ensuring a smooth and satisfactory experience...
- ...Description Assist customers with healthcare-related inquiries and travel arrangements. Provide support in navigating healthcare policies and procedures. Handle customer complaints and provide effective resolutions. Maintain accurate records of customer interactions...
- ...Description Handle customer inquiries and provide detailed information regarding healthcare and travel services. Assist clients with booking and managing their healthcare and travel arrangements. Resolve customer complaints and issues in a timely and professional...
- ...Description Assist healthcare professionals in delivering high-quality patient care. Conduct patient assessments and collect medical histories. Manage patient records and ensure accuracy and confidentiality. Participate in health education and promotion activities...
- ...Description Provide exceptional customer service to clients in a healthcare setting. Assist customers with inquiries related to healthcare services and products. Manage incoming calls and provide accurate information to clients. Document customer interactions...
- ...Role Description We are looking for a dedicated Healthcare Customer Service Representative to provide excellent support to patients, healthcare members, and clients. The role involves handling healthcare-related inquiries, assisting with concerns, and ensuring accurate...
- ...Description Provide exceptional customer service to clients in the healthcare sector. Assist clients with inquiries and resolve issues in a timely manner. Communicate effectively with clients through various channels. Build and maintain positive relationships...
- ...Description Assist healthcare professionals in providing quality patient care. Manage patient documentation and maintain accurate records. Handle billing and insurance claims processing efficiently. Support patients with inquiries and ensure their comfort...
- ...Description Assist healthcare professionals in providing patient care. Manage patient records and ensure accuracy in documentation. Communicate effectively with patients and their families regarding care processes. Support the administrative staff in day-to...
- ...Description Assist healthcare professionals in providing quality care to patients. Maintain accurate patient records and documentation. Support medical staff with administrative tasks and scheduling. Coordinate with external vendors and services for patient...
- ...Description Assist patients with their healthcare needs and inquiries. Schedule appointments and manage patient records efficiently. Support healthcare professionals in daily administrative tasks. Handle billing and insurance claims processing. Ensure compliance...
- ...We're Hiring: Work-from-Home Customer Service Representative (Healthcare Campaign) We're looking for dedicated and compassionate Customer Service Representatives to join our Healthcare Campaign. If you're passionate about helping people and delivering outstanding customer...
- 30 Cebu Healthcare CSR 30 Healthcare CSR's candidates with at least 6 months of BPO Healthcare Experience at least High School graduate good communication skill can work onsite willing to accept P22,000 basic + 2,000 allowance + 10% night diff can...
- ...Provide support to healthcare professionals in delivering patient care. Assist with administrative tasks such as scheduling appointments and managing patient records. Monitor and record patient vital signs and health metrics. Ensure a clean and safe environment...
- We are looking for motivated and career-driven college graduates with degrees in Finance, Accounting, or Marketing to join our growing team. This is an excellent opportunity for fresh graduates to gain hands-on experience, develop key professional skills, and grow ...
- ...Description Assist healthcare professionals with patient care and administrative tasks. Maintain accurate patient records and communicate relevant information to care teams. Support patients with their daily needs, ensuring comfort and well-being. Adhere to...
- ...you. Good communication and problem-solving skills. Willing to work onsite in Metro Manila Career shifters and experienced CSR agents are welcome. What You Get: Salary up to 25K + Monthly Commissions Career growth for consistent performers HMO coverage...
- We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! Your Day-to-Day: Handle customer inquiries, provide solutions, and resolve...
- ...Description Assist clients with healthcare and travel arrangements to ensure smooth experiences. Coordinate appointment scheduling and manage client communications effectively. Stay updated on travel regulations and healthcare policies affecting client plans....
- ...customer support to clients through various channels, including phone, email, and chat. Assist customers with inquiries related to healthcare and financial services, ensuring accurate information is delivered. Resolve customer complaints efficiently and professionally...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues. Assist customers in understanding healthcare and financial products and services. Process customer orders and manage account information accurately. Maintain detailed...
- ...Description Provide exceptional customer service and support to clients in the healthcare and financial sectors. Resolve customer inquiries and issues efficiently, ensuring a high level of satisfaction. Maintain accurate records of customer interactions and transactions...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Healthcare Associate / CSR. Be the first to apply!
