Call center Representative Hiring.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information and assist customers with inquiries, issues, and complaints.
- Document customer interactions and transactions in the database.
- Work collaboratively with team members to meet performance targets.
- Follow up on customer issues to ensure resolution and satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1-3 years of experience in a customer service role.
- Skills and Competencies: Excellent verbal and written communication skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and multitask effectively.
- Working Conditions: May require working in shifts, including evenings and weekends.
Vacancy posted 4 days ago
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