Senior Customer Service Support Specialist (Thai Speaker)
Full-time
Henkel
What you´ll do
- Process orders in SAP and Service Cloud for clients via email for accuracy and timely fulfilment
- Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams
- Perform administrative support for the process of Customer Service Support and handle Adhesive order entry processes
- Work on tasks as defined by Order to Cash (Asia Pacific) Customer Service Support team where employee is assigned
- Execute daily operations, support business and functions with relevant process / technical expertise
What makes you a good fit
- Bachelor's Degree in any field
- Preferably with at least three (3) years' experience in handling SAP, Order Entry Process, and Salesforce
- Proficiency in MS Excel is preferred; SAP knowledge in order entry is an advantage
- Must be detail oriented and customer-service oriented; continuous improvement mindset preferred
- Intermediate to advanced Thai language proficiency and with excellent English communication skills (verbal & written)
- Amenable to work on a dayshift schedule (9:00 AM to 6:00 PM), following local country holiday, and report on a hybrid work set-up in Ayala Avenue, Makati
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26096109
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: View email address on henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Senior Customer Service Support Specialist (Thai Speaker) in Makati vacancy
- ...Philippines. Our network of service stations, terminals and sales... ...Philippines, we provide operational support for Chevron offices on five... ...human resources, downstream customer service and marketing.... ...opportunity for a Customer Service Specialist, Fuels Road Transportation...
Chevron
Makati13 days ago - ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...What you´ll do Process orders in SAP and Service Cloud for clients via email for accuracy and timely fulfilment Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams Perform administrative support for...
- ...in Business Administration/Management, Communications, or equivalent courses Minimum of (3) years relevant experience in a customer service in a shared service, BPO, or call center industry Must be a team player, superior customer service skills, analytical and problem...
- Please see attached Apply now
- ...work out of getting paid. Our 1,100+ customers manage A$19 billion in receivables through... ...We're hiring a Technical Customer Support Specialist to be the go-to problem solver behind... ...positive attitude and high standards for service quality - confident speaking to...
- ...About the Role: As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex... ...job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You...
- ...in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health. Important Note for... ...their contributions. Key Responsibilities: As a Customer Service Representative, you will: Provides End-to-...
- ...If you’re a customer-focused professional with strong communication skills, confidence in... ...from you! We have an in-house Customer Service position for you! Cartrack is one of... ...satisfaction and provide professional customer support. Acknowledge and resolve customer...
- ...SUMMARY The Technology Support Specialist is both foundational and mission critical within... ...consistent with Company’s Managed Services and Service Desk support obligations.... ...exceed Tier 1 capability or scope. Customer Service & Communication Deliver fast...
- ...Philippines. Our network of service stations, terminals and sales... ...Philippines, we provide operational support for Chevron offices on five... ...human resources, downstream customer service and marketing.... ...for a Retail Loyalty Support Specialist . This role will be based in...
Chevron
Makati1 day ago - ...reports and executing master data clean up needed by the business Supports Team Lead with providing training to new hires, team members... ...experience in Material Master Data Management from a shared service industry Knowledge in Microsoft Office (Outlook, Word, Excel...
- ...Job Overview The Airline Sales Support Officer provides comprehensive operational and administrative support to the airline's Sales... ..._ About MHI Investment Holdings Inc. MHI is a trusted service provider with deep experience in client-services through its...
- ...Position Summary The Senior Specialist, Finance Systems is a technical lead, primarily... ...critical system administrative tasks, and supporting the development of enhancements and... ...-Monitor and track tickets through Service Now and JIRA -Assist in system testing...
- ...City Job Summary Foundever is looking for passionate customer service associates who can live and breathe our core values. We’ll... ...need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email. Customers...
- ...We are seeking a dedicated and detail-oriented Spanish-English Bilingual Customer Service Representative (CSR) to join our healthcare support team. This role involves inbound and outbound calls, as well as email communication, to assist patients with scheduling, rescheduling...
- ...Permanent Benefits: HMO (w/ Dependents) Leave Conversion Performance Bonus Christmas Bonus Rice Subsidy Service Award Recognition Retirement Benefits Annual Salary Increase Paid Training Schedule: ~ Monday to Friday...
- ...Acting as a source of information for current and prospective customers by answering inbound product queries Processing customer orders... ...collecting and analyzing customer information Such other services as may be required from time to time Skills Needed You...
- ...extensive workers’ compensation knowledge, pharmacy expertise, and experience in offering a high-touch customer service model. Cadence RX is looking for Pharmacy Support Representatives to join our diverse teams to make innovation possible. Position Summary: A...
- ...more effectively. WSA is expanding its Global IT Service Desk and is seeking a skilled IT Support Specialist to deliver high-quality remote technical support... ..., with at least 1 year in a Service Desk or customer-facing IT support environment ~ Strong hands-on...
- ...What you´ll do Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners Process requests... ...Master Data or Master Data Management; Experience in a Shared Service Center is an advantage Fresh graduates are welcome to apply...
- ...retailers, system integrators, and custom PC boutiques to place... ...We are seeking a Customer Service Virtual Manager to lead and scale... ...scale customer-facing technical support for computer parts, custom... ...distributed team of customer service specialists and technical advisors,...
- ...Join our team at Angkas and help us provide exceptional customer service to our valued customers! We are seeking a highly motivated and... ...understanding and responding to the unique needs of each customer. Support different Channels such as Telegram, Social Media, In-App,...
- ...Senior Test Specialist - Makati City Company Description Founded and headquartered in Switzerland... ...of wealth management technology and services for financial institutions around the... .... Championing a collaborative, supportive and flexible work environment empowers...
- ...across 24 countries, and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and... ...plus! Proficient in written and spoken English to handle customer queries Must have a pleasant personality with high levels...
- ...Follows and comments on tagged posts by communities, especially of Brand Influencers; For Critical topics, takes the lead in consumer service & and handles issues management Steer processes and information flow with countries and brand teams regarding product portfolio...
19000 - 25000 Php
...in receiving of patients by monitoring daily operations, recommending procedures and innovations to improve PEME, and increasing customer satisfaction. Facilitates endorse screening and rush case patients by coordinating with the Front Desk Personnel for the batching...Halcyon Marine Healthcare Systems Inc.
Makatimore than 2 months ago- ...We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service by handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support. Key...
- ...payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding. We are expanding our... ...currently seeking a proactive, experienced, and results-driven Customer Service Representative who will be responsible for addressing...
- ...Day 1 HMO Life Insurance Position Overview We are seeking a Project-Based Operations Associate (KYC Analyst and Customer Support) to support onboarding, verification, and ongoing due diligence processes, as well as answering calls / inquiries from clients...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Support Specialist (Thai Speaker). Be the first to apply!
