Business Implementation Senior Officer | Onboarding Experience in Funds/Investment (Global Experience)

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

THIS ROLE

This role will coordinate and prepare fee proposals for Alternative Investment Funds across alternative asset classes, including real estate, private equity, debt, infrastructure, and corporate structures. You'll manage the end-to-end client onboarding process by working closely with internal and external stakeholders to ensure a smooth transition to operational teams. You'll oversee critical onboarding activities such as AML/KYC reviews, compliance approvals, bank account openings, service agreement preparation, legal document coordination, and Luxembourg regulatory filings. You'll maintain strong communication with clients and key stakeholders through regular meetings and proactive project management. You'll also support the development of junior team members while contributing to process improvements and stronger stakeholder collaboration alongside team leadership.

WHAT YOU WILL DO

• You'll coordinate and prepare fee proposals for Alternative Investment Funds across asset classes such as real estate, private equity, debt, infrastructure, and corporate structures.
• You'll manage the client onboarding process by coordinating with internal and external stakeholders to ensure a seamless transition to operational teams.
• You'll oversee key onboarding activities, including AML/KYC reviews, compliance approvals, bank account openings, service agreement preparation, legal document reviews, and Luxembourg regulatory filings.
• You'll lead client and stakeholder communications, including attending regular meetings and ensuring timely progress throughout the onboarding phase.
• You'll support and coach junior team members while driving process improvements and enhancing collaboration with stakeholders in partnership with team leadership.

WHAT WE OFFER 

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

Qualifications

ABOUT YOU

• You demonstrate strong legal and business acumen, enabling effective decision-making and stakeholder management.
• You bring relevant experience in the alternative investment fund industry or related Luxembourg corporate services, providing valuable industry insight.
• You possess advanced proficiency in MS Office tools, supporting efficient analysis, reporting, and coordination.
• You apply a problem-solving mindset with a collaborative, client-focused, and team-oriented approach to achieving business objectives.
• You are highly organized and structured, with strong coordination, communication, and interpersonal skills, a strong command of English, and a university degree in Law or a related field.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT  

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.