NCR - Customer Service Associate
Foundever®
About Us
Welcome to Foundever Manila!
Foundever has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City.
Just a few minutes away is our Foundever Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Foundever Pioneer located in Mandaluyong City.
Job Summary
Foundever is looking for passionate customer service associates who can live and breathe our core values.
We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.
Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.
Primary Job Responsibilities
WOW Customers over the phone, online chat, or email
Enthusiasm and a Be BOLD attitude with great customer service skills
A WORK Together approach with open communication, excellence in service, integrity, and accountability
Build TRUST by working as a team member, as well as independently, with minimal supervision
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie
Experience Target
- Call Center experience a plus
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the NCR - Customer Service Associate in Manila vacancy
- ...Sales Associate (Offline) Industry: Retail Credit Location: Philippines (NCR) Employment Type: Full-Time Monthly Salary: Above Minimum wage rate + up to... ...for everyone. We pride ourselves on excellent customer service and building strong, supportive relationships...
- ...clients in planning and booking travel arrangements including flights, accommodations, and activities. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Maintain knowledge of various travel destinations and pricing to offer...
- ...Description Provide exceptional customer service to clients booking travel arrangements. Assist customers with inquiries regarding travel packages, pricing, and itinerary changes. Resolve issues related to bookings, cancellations, and refunds in a timely manner...
- ...Description Assist customers with travel inquiries and booking arrangements. Provide information on travel destinations, services, and policies. Resolve customer complaints and issues promptly and professionally. Maintain accurate records of customer interactions...
- ...Ecommerce Customer Service & Marketplace Associate Position Overview We are seeking an experienced Ecommerce Customer Service & Marketplace Associate to join our remote team. E-commerce customer service experience is ESSENTIAL and the top priority for...
- ...in Australia, Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia. Our Philippines... ...a positive, empathetic, and professional attitude toward customers at all times. - Respond promptly to customer inquiries via live...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues related to healthcare and financial services. Process transactions and maintain accurate records in compliance with company policies. Collaborate effectively with team...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues. Assist customers in understanding healthcare and financial products and services. Process customer orders and manage account information accurately. Maintain detailed...
- ...Description Provide exceptional customer service and support to clients in the healthcare and financial sectors. Resolve customer inquiries and issues efficiently, ensuring a high level of satisfaction. Maintain accurate records of customer interactions and transactions...
- ...About Us Wordwide Corporate Center, Mandaluyong City Job Summary Foundever is looking for passionate customer service associates who can live and breathe our core values. We’ll also need you to know your way around a computer and be comfortable supporting customers...
- ...Description Provide exceptional customer support to clients through various channels, including phone, email, and chat. Assist customers with inquiries related to healthcare and financial services, ensuring accurate information is delivered. Resolve customer complaints...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and professional manner. Educate customers about products and services available to them. Maintain detailed...
- ...Description Assist clients with travel arrangements including booking flights, hotels, and transportation. Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Process financial transactions related to travel bookings...
- ...Medical Sales Representative Location: Field - NCR Industry: Medical Distribution Company Employment Type: Full-time About... ...territory management and strategic sales planning. Address customer inquiries, resolve issues, and ensure high levels of satisfaction...
- ...Description Assist customers with product inquiries and issues via phone, email, or chat. Provide accurate and timely information... ...satisfaction. Resolve customer complaints and provide excellent service. Document customer interactions and maintain records....
- ...Description Assist customers with inquiries and provide product information. Handle customer complaints and resolve issues in a timely... .... Experience Level: 1-3 years of experience in customer service. Skills and Competencies: Strong communication and...
- ...Description Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Assist customers with product information, orders, and returns. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Description Provide exceptional customer service support via multiple channels including phone, email, and chat. Resolve customer inquiries, complaints, and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Process orders, returns, and exchanges efficiently to ensure customer satisfaction. Resolve complaints and issues in a timely manner while maintaining...
- ...SOPs / process transitions. • They may regularly interact with customers and first line management. • Takes escalated calls from... ...and timely processing of transactions to meet or exceed client service level agreements. • Identifies and resolves issues around nonstandard...
- ...Assist customers in a friendly and efficient manner. Provide product information and recommendations. Handle customer inquiries and... ...preferred. Skills and Competencies: Strong customer service skills, computer literacy, effective communication, and cashiering...
- ...Description Provide exceptional customer service to clients throughout their travel experience. Assist customers with booking travel arrangements, including flights, accommodations, and excursions. Resolve customer inquiries and complaints in a timely and effective...
- ...Description Provide exceptional customer service to clients regarding travel arrangements and bookings. Handle inquiries, complaints, and feedback effectively to ensure customer satisfaction. Assist clients with travel-related issues, including itinerary changes...
- ...Description Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely manner. Assist with product information and troubleshooting. Document customer interactions and maintain detailed records...
- ...Description Provide excellent customer service to inquiries via phone, email, and chat. Resolve customer complaints and issues in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Assist in product knowledge...
- ...Description Assist customers with travel-related inquiries and provide solutions effectively. Manage bookings, reservations, and changes to travel itineraries. Provide excellent customer service and support throughout the travel experience. Collaborate with...
- ...Description Assist customers via phone, email, and chat with inquiries and issues. Provide accurate product and service information to customers. Resolve customer complaints in a timely and efficient manner. Maintain detailed records of customer interactions...
- ...designed to eliminate the logistical and financial burdens associated with daily commuting and living expenses, allowing our team... ...supportive community dedicated to excellence. Provide exceptional customer service by addressing customer inquiries efficiently and effectively...
- ...Description Assist customers with inquiries and provide solutions to their issues. Manage and resolve customer complaints effectively... .... Collaborate with team members to improve overall customer service processes. Provide feedback on customer service operations...
- ...Description Respond to customer inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a timely manner. Maintain customer records by updating account information as necessary. Collaborate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to NCR - Customer Service Associate. Be the first to apply!
