Bpo Customer Service. Salary up to 25K-40K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service via phone, email, and chat to resolve inquiries and issues.
- Manage and update customer accounts and records accurately in the system.
- Handle customer complaints and provide effective solutions to enhance satisfaction.
- Collaborate with team members to improve efficiency and customer experience.
- Stay updated with product knowledge to effectively assist customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 3-5 years of experience in customer service
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Empathetic, patient, and problem-solving oriented
- Responsibilities and Duties: Ability to multitask and handle high call volumes
- Working Conditions: Flexible to work in shifts, including weekends
Vacancy posted more than 2 months ago
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