Call Center Representative
Full-time
RSD Human Resource Management Consultancy
Description - Provide exceptional customer service and support to clients via phone, email, and chat.
- Handle incoming calls and respond to customer inquiries in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Resolve issues and complaints by finding solutions that meet customer needs.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree or equivalent experience preferred.
- Experience Level: 6 months of experience in a call center or customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to manage multiple tasks and prioritize effectively.
- Qualities and Traits: Positive attitude and a customer-oriented mindset.
- Working Conditions: Sitting for extended periods in a busy office environment.
Vacancy posted a month ago
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