Japanese Customer Support ₱65,000
Full-time
J-K Network Services
Identify and assess customers' needs to ensure satisfaction
Provide accurate, valid, and complete information using the appropriate methods and tools
Responding to queries via chat, email, or phone call
Address customer complaints, offer suitable solutions and alternatives within specified time limits, and follow up to ensure resolution
All other duties as assigned
Degree Holder of any course
Open to JLPT N1, N2, N3 Passer
Having experience as Japanese Helpdesk or Customer Service
Filipino who can speak, read, and write Japanese
Can speak conversational English because co-workers are Filipino
Knowledge of MS Office applications.
Willing to undergo training and orientation
Willing to work in Cebu
Vacancy posted a month ago
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