Microsoft Dynamics 365 Functional Analyst (Core CRM) - Application Engineer
110000 - 116000 PhpFull-time
Gratitude Inc
About the Role:
We are seeking a Microsoft Dynamics 365 Functional Analyst to support and enhance our Dynamics 365 CRM platform. This role partners closely with business stakeholders, product owners, and technical teams to translate business requirements into effective CRM solutions that improve customer experience and business operations. Key Responsibilities: • Gather, analyze, and document business requirements and user stories.• Configure Dynamics 365 CRM components including tables, forms, views, dashboards, business rules, and security roles.
• Design and optimize customer service and CRM business processes.
• Support workflow automation using Dynamics 365 and Power Automate.
• Conduct functional testing, coordinate UAT, and validate delivered solutions.
• Provide end-user support, training, and troubleshooting.
• Collaborate with development teams to deliver scalable and sustainable CRM solutions.
• Drive continuous improvement initiatives to increase user adoption and operational efficiency. Required Qualifications: • Bachelor's degree in Information Technology, Computer Science, Business, or related field.
• 2-3 years of hands-on experience with Microsoft Dynamics 365 CRM.
• Experience with Dynamics 365 Customer Service, Sales, or similar CRM modules.
• Strong understanding of CRM business processes and requirements analysis.
• Experience configuring Dynamics 365 entities, forms, views, business rules, workflows, and security roles.
• Familiarity with Dataverse, Power Automate, and Agile delivery practices.
• Strong analytical, communication, and stakeholder management skills. Preferred Qualifications: • Experience with Dynamics 365 Customer Service Workspace and Omnichannel.
• Knowledge of Power Apps and broader Power Platform capabilities.
• Exposure to integrations, APIs, and data migration activities.
• Microsoft Dynamics 365 or Power Platform certifications. Kindly answer the Pre-screening questions and send as comment while applying
Pre-Screening Notes: • Highest Educational Attainment:
• Years of hands-on experience with Microsoft Dynamics 365 CRM
• Do you have hands-on experience in configuring Dynamics 365 entities, forms, views, business rules, workflows, and security roles?
• Last drawn salary
• Expected salary
• Amenable to a full onsite or hybrid in Makati with a night shift schedule?
• Notice period
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Microsoft Dynamics 365 Functional Analyst (Core CRM) - Application Engineer in Manila vacancy
110000 - 116000 Php
...Microsoft Dynamics 365 Functional Analyst (Core CRM) – Application Engineer Location: Makati City Work Setup: TBD Shift: Night Shift – 10:00 PM PST/PHT Experience: 2–3 Years Headcount: 4 Salary: PHP 110,000 – PHP 116,000 About...110000 - 116000 Php
...HIRING: Microsoft Dynamics 365 Functional Analyst | Application Engineer Makati City | Hybrid / Onsite | Night Shift – 10 PM PHT ₱110K–₱116K/month | ... ...your Dynamics 365 career? Join a team where your CRM expertise will directly help improve customer experience...- ...JOB TITLE: Microsoft Dynamics 365 CRM Developer WORK SET UP: Onsite in Taguig WORK SHIFT: Shifting Salary budget: Confidential (Will... ...be discussed during the Job Offer) The work: As an Application Developer, you will be responsible for designing,...
110000 - 116000 Php
...Job Title: Microsoft Dynamics 365 Developer (Software Engineer) Work setup: Thrice WFH... ...and high-quality CRM solutions aligned... ...extend Dynamics 365 applications using native features... ...with business analysts, product owners, and... ...e.g., Logic Apps, Functions, Service Bus) •...- ...Microsoft Dynamics 365 CRM Developer Location: On-site in Taguig Schedule: Shifting Note: Full Return to Office (RTO) is required, with limited flexibility. Join a dynamic team as an Application Developer where you’ll design, build, and configure applications...
110000 - 116000 Php
...Microsoft Dynamics 365 Developer | Software Engineer Makati City, Philippines | Hybrid / Onsite | Mid Shift: 10/11... ...with strong hands-on Dynamics 365 CRM & Power Platform experience.... ...Nice to Have: Azure Logic Apps/Functions/Service Bus, Azure DevOps/CI-CD,...- ...Job Title: Microsoft Dynamics 365 Developer – Software Engineer Location: Makati City, Philippines Job Description: We are hiring a Microsoft Dynamics... ...with strong hands-on experience in Dynamics 365 CRM and Power Platform development. The role involves designing...
- ...Microsoft Dynamics 365 CRM Developer Work Setup: Onsite – Taguig, Philippines Work Shift: Shifting Salary: Confidential – Discussed... ..., customize, configure, integrate, and support CRM applications. The role involves working with business stakeholders to...
- ...Microsoft Dynamics 365 CRM Developer | Power Platform | Onsite Location: Taguig / Manila Work Setup: Onsite Schedule: Shifting Level: Application Developer Start: ASAP We’re looking for an experienced Microsoft Dynamics 365 CRM Developer to design...
- ...scalable, high-impact CRM solutions and... ...looking for 3 MS Dynamics 365 Developers to... ...extend Dynamics 365 applications using native features... ...on experience in Microsoft Dynamics 365 (CRM... ...development. * Core Technical Stack:... ...(Logic Apps, Functions, Service Bus) & Azure...
- ...Job Title : Microsoft MPOS Developer – Dynamics 365 Retail Location: Taguig, Philippines Work Setup:... ...party systems , supporting retail functions such as payments, pricing, promotions... ...& Operations and third-party applications. ~ Experience with Azure DevOps...
- ...Microsoft Dynamics 365 Developer (Software Engineer) Location: Makati City, Philippines... ...teams, business analysts, and technical leads... ...and high-quality CRM solutions aligned... ...customize Dynamics 365 applications using native... ...Logic Apps, Azure Functions, or Service Bus....
168000 - 180000 Php
...Job title: Microsoft MPOS Developer (Dynamics 365 Retail) Category: ERP/CRM/Tools Work setup: Hybrid in Taguig Work... .... You will work closely with functional consultants, solution architects... ...365 Retail Modern POS (MPOS) applications. . Develop and maintain...- ...are 100% based on Microsoft business applications and the Microsoft... ...architecture and engineering, consulting, homebuilding... ...of the Microsoft Dynamics Partner of the... ...heights. Led by our Core Values: Agile,... ...Dynamics 365 Business Central Functional Consultant to join...
- ...Remote | Full-Time | Based in the Philippines** **About the Role** Wolfpack ITS is seeking an experienced **Microsoft Engineer** specializing in **Microsoft 365 security, identity management, endpoint protection, and Windows device management**. You’ll assess Microsoft...
- ...We are hiring a Project Engineer to deliver Microsoft 365, identity, and migration... ...AD) · Users, groups, dynamic groups, administrative roles... ...enough · Enterprise applications and SAML or OIDC single sign... ...SC-200 Security Operations Analyst...
- ...Microsoft MPOS Developer (Dynamics 365 Retail) Location: Taguig, Philippines Work Setup: Hybrid... ...involves close collaboration with functional consultants, solution architects,... ...Dynamics 365 Retail Modern POS (MPOS) applications. Develop and maintain Retail SDK...
- ...Job Posting: Senior Microsoft Dynamics 365 Finance & Operations Consultant Category: ERP/CRM/Tools Work Setup: Hybrid in Taguig... ...Experience in Business Analysis and Functional Design. • Knowledge and... ...and innovation performance. Core offerings target different...
100000 - 110000 Php
...Job Title: Analyst (APPLICATION ENGINEERS) (Hybrid Analyst role (Business + IT) Work Setup: Hybrid in... ...implementations. • Both profiles share core responsibilities such as... ...assisting users with application functionality, and collaborating with other engineering...- ...the Role We are looking for a skilled and motivated Application Support Engineer - Microsoft Intune to join our team. The ideal candidate will help... ...-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention...
150000 - 180000 Php
...Job title: Microsoft MPOS Developer (Dynamics 365 Retail) Category: ERP/CRM/Tools Work setup: Hybrid in Taguig Work... .... You will work closely with functional consultants, solution architects... ...365 Retail Modern POS (MPOS) applications. . Develop and maintain...8 $ per hour
...business data to support growth. They’re looking for a detail-oriented CRM Data Specialist to maintain, clean, and enrich their existing customer and prospect database. You’ll work with Microsoft Dynamics, Excel, and other tools to ensure records are accurate, resolve...100000 - 108000 Php
...We're Hiring: Application Engineer Analyst (Business & IT) Location: Hybrid... ...Engineer Analysts to join a dynamic team supporting enterprise... .... - Develop and execute functional, end-to-end, and regression... ...Experience with: - Microsoft Azure (App Services, Azure...- ...Job Title: APPLICATION SUPPORT ENGINEER – TECHNOLOGY ARCHITECT (MICROSOFT INTUNE) Work Setup: Onsite – Manila Work Shift: Shifting Salary: Confidential... ...Experience with SCCM or Microsoft Endpoint Configuration Manager (MECM). Experience with Microsoft 365....
- ...Technology Architect – Microsoft Intune | Application Support Engineer | Endpoint Management | Onsite | Manila Location: Manila, Philippines (Onsite)... ...Manager (MECM/SCCM), Windows Autopilot, and Microsoft 365 , who are passionate about modern workplace technologies...
- ...Application Support Engineer – Microsoft Intune Technology Architect Location: Manila, Philippines Work Setup: Onsite Shift: Shifting Schedule... ...Endpoint Configuration Manager (MECM). Microsoft 365 experience and integrations. Application packaging and...
- ...We’re looking for a Microsoft Intune Architect / Application Support Engineer with strong expertise in Intune, SCCM/MECM, and Microsoft 365 to help design and modernize enterprise endpoint management environments. If you enjoy cloud-native architecture, Zero-Touch provisioning...
- ...Job title : Application Support Engineer – Technology Architect (Microsoft Intune) Work Location: Manila, Philippines Work Setup: Onsite Work Shift: Shifting... ...Center Configuration Manager (SCCM). Microsoft 365 services and integration with Microsoft Intune....
- ...Job Summary We are seeking an experienced Application Support Engineer – Technology Architect specializing in Microsoft Intune to design, implement, and optimize modern... ...Endpoint Configuration Manager (MECM). Microsoft 365 services and integration with Microsoft Intune....
70000 - 100000 Php
...JOB TITLE: Application Support Engineer- Technology Architect for Microsoft Intune. Design and deliver technology architecture... ...support, ensuring that all systems function optimally and meet the needs of... ...with SCCM and Microsoft 365. • Strong understanding of application...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Microsoft Dynamics 365 Functional Analyst (Core CRM) - Application Engineer. Be the first to apply!
