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Collection Associate - B2B Accounts Receivable | Aura Taguig

30000 - 35000 Php
Full-time

Gratitude Inc

Hiring: Collection Associate – B2B Accounts Receivable | Aura Taguig

Location: Aura, Taguig (Onsite)
Shift: Night Shift
Experience: 2–5 Years
Salary: ₱30,000 – ₱35,000
Target Start Date: July 27, 2026

Job Responsibilities:

  • Manage assigned customer portfolios and achieve collection targets.

  • Perform B2B collections through calls and emails.

  • Follow up on overdue invoices and payment commitments.

  • Coordinate with Billing, Sales, and Cash Application teams to resolve payment disputes.

  • Maintain accurate collection records and customer account updates.

  • Support invoice submissions, AP portal activities, vendor setup, and PO-related issues.

  • Escalate critical accounts as required while meeting SLA, quality, and productivity targets.

Eligibility:

  • Bachelor's degree in Commerce, Finance, or Accounting.

  • 2–5 years of experience in Accounts Receivable, B2B Collections, or Order-to-Cash (O2C).

  • Strong knowledge of AR aging, account reconciliation, dispute resolution, and promise-to-pay management.

  • Experience with ERP systems such as SAP, Oracle, NetSuite, or similar.

  • Proficient in MS Office with strong analytical and communication skills.

  • Excellent English communication (CEFR C1 or equivalent).

  • Must be willing to work onsite in Aura, Taguig on a night shift.

  • Former Teleperformance employees are not eligible for rehire.

Apply Here:

Questionnaire Link: 

Note: Filling out the above questionnaire is mandatory . Only candidates who complete the form will be considered for the recruitment process.

Vacancy posted 16 hours ago
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