eCommerce Campaign Coordinator -63327822717

eCommerce Marketing Coordinator 

Role Type: Full-time, Independent Contractor

Location: Remote

Work Hours: 9:00 AM – 5:00 PM Australian Eastern Standard Time (AEST)

We are looking for an organized and detail-oriented eCommerce Marketing Coordinator to act as the operational core of our multi-brand business. You will function as the 'Grand Central Station Operator' for all business requests, safeguarding team focus and ensuring world-class execution across creative projects and marketing calendars.

In this role, you own the project ecosystem across our marketing boards. You will architect project boards, direct design sprints for high-impact campaigns and product launches, and manage team capacity to ensure day-to-day marketing, retention, and loyalty initiatives run seamlessly.

As the operational lead, you will provide critical visibility by tracking project health, enforcing content approvals, and proactively removing blockers before deadlines are impacted. You will serve as the central point of contact for cross-functional partners, balancing competing priorities with precision.

Success in this role requires high digital literacy, assertiveness, and an uncompromising eye for detail. You thrive on multi-brand checklists, understand how layout and user journey drive customer trust, and find deep satisfaction in uniting designers, creators, and writers to deliver creative campaigns flawlessly.

• eDM Build: Assemble blogs in Shopify and email campaigns in Klaviyo. Build and segment audiences based on content calendar pillars across multiple global brands.
• Social Media Distribution: Assemble, format, and schedule social posts across our brands using Agorapulse.
• Stakeholder Communications: Draft and send out monthly marketing communications and updates to business stakeholders.

Project Coordination

• Campaign Calendar: Manage marketing campaign project boards. Identify and resolve blockers and resource conflicts.
• Design Sprint Planning: Manage the master backlog of requests from Business Partners (e.g., Growth, Sales). Plan quarterly/monthly design sprints to ensure the team is efficient and never over-capacity.
• Workflow Efficiency: Create campaign project boards and develop reusable templates for recurring (BAU) tasks to ensure consistency and speed.

Workflow & Traffic Control (BAU)

• Coordination: Drive the daily momentum of the design and content teams, ensuring task tickets and assets move through the pipeline seamlessly to meet Content Approval deadlines.
• Task Generation: Create team tasks with high attention to detail, ensuring all requirements for social media, blogs, and landing pages are clear, accurate, and production-ready.
• Blocker Removal: Proactively identify and resolve risks or bottlenecks before they impact launch dates.
• GTM Execution: Lead the Go-to-Market timelines for new product launches, ensuring staging, development, and campaign milestones are met.

Content Oversight & Project Reporting

• Calendar Oversight: Maintain the master marketing calendar for all brands at least 1.5–2 months in advance.
• Health Reporting: Deliver a consolidated weekly status update (Red/Amber/Green) on project health, timeline adherence, and upcoming production milestones.
• Promotional Coordination: Manage the end-to-end coordination of customer giveaways and work with Customer Service to announce winners.

Attention to Detail & Asset Management

• Quality Control & Brand Checks: Perform rigorous pre-release QA on all campaign deliverables (eDMs, landing pages, assets) to catch typos, broken links, or formatting errors.
• Stakeholder Reviews: Facilitate the preview process, circulate proofs to stakeholders, integrate feedback accurately, and secure final sign-offs.
• Asset Hygiene: Maintain file structures, organize User Generated Content (UGC) collections, and manage asset tagging/migration so the creative team always has a clean, accessible library.

• Experience: 3+ years in eCommerce digital marketing.
• Technical Proficiency:
  • Proven experience building complex eDM campaigns, automated flows, and audience segments.
  • Hands-on experience building landing pages and blogs within Shopify Plus.
  • Knowledge of Agorapulse (or similar) to manage multi-brand organic social calendars.
  • Experience using project management software tools (specifically Asana).
• Methodologies: Understanding of Design Sprint Planning, backlog grooming, and Agile methodologies (Kanban).
• Attention to Detail: You catch typos, broken links, and formatting glitches before they go live.
• Coordination: Proven ability to coordinate campaign and product timelines with cross-functional execution.

Tools You'll Use

• Asana (Project Management)
• Microsoft 365
• Adobe Commerce (Magento 2) & Shopify/Shopify Plus
• Subscription Engines (e.g., Recharge, Loop)
• Unbounce & Klaviyo
• Social Media Platforms (FB, IG, TikTok, LinkedIn)

• 100% of content tasks created and tracked in Asana.
• 95%+ on-time task completion rate across the content team.
• Proactive and consistent communication regarding project status reports.