BPO Hiring Manila | Call Center Agents Needed | SHS Graduates Welcome | Alorica
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BPO Hiring Manila | Call Center Agents Needed | SHS Graduates Welcome | Alorica
Work Location: Alorica Sta. Mesa – Manila
Position: Call Center Agent / Customer Service Representative / Technical Support / Chat Support
Open to: Fresh Graduates, SHS Graduates, HS Graduates (Old Curriculum), Career Shifters, and Experienced BPO Agents
2026 BPO Ramp Season – Additional Hiring Slots Now Open
Due to the upcoming 2026 BPO Ramp Season , Alorica Sta. Mesa Manila is opening additional hiring opportunities for Call Center Agents .
If you are looking for Call Center Hiring in Manila, BPO Hiring Sta. Mesa, or Customer Service Jobs near Santa Mesa and surrounding areas , this opportunity may be perfect for you.
Whether you are:
A Senior High School Graduate
A High School Graduate (Old Curriculum)
A Career Shifter
A First Time Call Center Applicant
Or a Tenured BPO Agent
You are welcome to apply.
Job Description – What You Will Do
As a Call Center Agent , you will assist customers and provide excellent service through phone, chat, or other communication channels.
Responsibilities may include:
• Handling customer inquiries regarding products, services, or account concerns
• Providing accurate information and solutions to customer issues
• Assisting customers with troubleshooting, billing inquiries, or service requests
• Maintaining a professional and friendly communication style
• Documenting customer interactions in the system
• Following company service standards and procedures
• Ensuring customer satisfaction and resolving concerns efficiently
Comprehensive paid training will be provided to prepare you for your role.
Why Work at Alorica Sta. Mesa Manila?
Alorica is one of the largest global BPO companies , offering stable careers and long-term professional growth.
Benefits may include:
Competitive salary packages
Performance incentives and bonuses
HMO + Life Insurance
Paid training programs
Career development opportunities
Employee engagement activities
Inclusive and supportive work environment
Real Career Growth – Performance Based Promotions
At Alorica, promotions are performance-based and opportunity-driven .
Many employees who started as Call Center Agents have advanced into leadership roles such as:
Subject Matter Expert (SME)
Quality Assurance Analyst (QA)
Trainer / Learning Specialist
Team Manager (TM)
Operations Leadership
Even Senior High School graduates and High School graduates (Old Curriculum) have successfully advanced into leadership positions.
Your growth depends on your performance, dedication, and willingness to learn.
Available Accounts (Subject to Availability)
We currently have openings for:
• Customer Service Representatives
• Technical Support Representatives
• Sales Accounts
• Blended Voice and Non-Voice Accounts
• Chat / Back Office Support
Accounts vary depending on business needs and hiring requirements.
Qualifications
At least Senior High School Graduate
High School Graduate (Old Curriculum) accepted
No BPO Experience Required for some accounts
With BPO Experience is an advantage
Basic English communication skills
Willing to work onsite in Sta. Mesa, Manila
Perfect for Experienced BPO Agents
If you are a tenured call center agent , Alorica offers:
Leadership opportunities
Internal promotions
Skill development programs
Career advancement to SME, QA, Trainer or Team Manager
Your experience can help accelerate your career growth.
Accessible Location – Sta. Mesa Manila
Alorica Sta. Mesa – Manila
Convenient for applicants coming from:
• San Juan
• Mandaluyong
• Quezon City
• Manila
• Pasig
• Marikina
Easy commute via:
LRT-2 V. Mapa Station
Jeepneys passing through Magsaysay Boulevard and Sta. Mesa
Public transportation routes across Manila and nearby cities
Accessible via major Manila roads and highways
Application Support – Review Materials Provided
Applicants who proceed with the application will receive interview preparation guidance and review materials to help increase their chances of getting hired.
Interview tips
Preparation guidance
Materials based on actual hiring accounts
You will not go into the interview blind — we help you prepare.
Applicants who proceed with the hiring process will also be guided through the Employee Referral application process to ensure proper referral credit.
Apply Today – BPO Hiring Manila
If you are looking for:
Call Center Jobs Manila
BPO Hiring Sta. Mesa
Customer Service Jobs Manila
Call Center Agent Hiring Philippines
This is a great opportunity to start or grow your career in the BPO industry .
Submit your application today and take the first step toward becoming part of the Alorica Sta. Mesa team.
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