Customer Service Representative (Retail Account)
Full-time
Neksjob Corporation
Join Our Team! We are looking for passionate and customer-focused individuals to join our Retail Account as a Customer Service Representative (CSR). If you enjoy helping customers, resolving concerns, and providing excellent service, this opportunity is for you! Job Responsibilities Handle inbound customer inquiries related to retail products, orders, deliveries, returns, and account concerns. Provide accurate information regarding products, promotions, and company policies. Resolve customer issues professionally and efficiently. Process orders, refunds, exchanges, and other customer requests as needed. Maintain accurate records of customer interactions and transactions. Meet performance goals for quality, productivity, and customer satisfaction. Qualifications High School Graduate (Old Curriculum) or Senior High School Graduate. With or without BPO/customer service experience. Excellent verbal and written communication skills. Strong problem-solving and customer service skills. Basic computer navigation and typing proficiency. Willing to work on shifting schedules, weekends, and holidays. Amenable to work onsite in Molino, Cavite.
Vacancy posted 4 days ago
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