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Clients Retention/1 year experience in HMO & Insurance

Full-time

Dempsey Resource Management Inc.

  • Assist in developing strategies for client retention in HMO & insurance sectors.
  • Communicate with clients to enhance satisfaction and resolve issues.
  • Monitor client feedback and propose improvements to service offerings.
  • Collaborate with marketing and sales teams to support retention campaigns.
  • Maintain accurate client records and report on retention metrics.
    • Bachelor’s degree holder / College Graduate
    • At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries (open for interested newbies)
    • Proven skills in account management, including client relationship building, issue resolution, and retention strategies
    • Strong customer service orientation and problem-solving skills
    • Excellent verbal and written communication skills
    • High attention to detail and strong organizational abilities
    • Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus
    • Ability to handle multiple accounts and meet deadlines in a fast-paced environment
    • Holds a valid driver’s license and can drive as needed for client servicing activities
    • Willing to work on-site
Vacancy posted a month ago
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