Clients Retention/1 year experience in HMO & Insurance
Full-time
Dempsey Resource Management Inc.
- Assist in developing strategies for client retention in HMO & insurance sectors.
- Communicate with clients to enhance satisfaction and resolve issues.
- Monitor client feedback and propose improvements to service offerings.
- Collaborate with marketing and sales teams to support retention campaigns.
- Maintain accurate client records and report on retention metrics.
- Bachelor’s degree holder / College Graduate
- At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries (open for interested newbies)
- Proven skills in account management, including client relationship building, issue resolution, and retention strategies
- Strong customer service orientation and problem-solving skills
- Excellent verbal and written communication skills
- High attention to detail and strong organizational abilities
- Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus
- Ability to handle multiple accounts and meet deadlines in a fast-paced environment
- Holds a valid driver’s license and can drive as needed for client servicing activities
- Willing to work on-site
Vacancy posted 17 hours ago
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