Hygiene Document & Liaison Officer

Food Safety Implementation

• Ensure food safety documentation, references, and records are updated, correct, and complete.
  
• Ensure hygiene and food safety standards are implemented in all food handling and storage areas based on regulatory requirements, HACCP/ISO22000 Manual, and Solaire Integrated Food Safety System (IFSS).
  
• Assist the Hygiene Manager in matters affecting the Solaire Integrated System.
  
• Conduct IFSS certification training for Housekeeping team members.
  
• Identify development and training needs and ensure appropriate training is implemented. 
  

Hygiene Inspections and Audits

• Inspect food handling and storage areas, including bars, pantries, warehouses, concessionaires, and housekeeping pantries.
  
• Verify deep cleaning conducted by the Stewarding Team through inspection and swabbing.
  
• Perform supplier visits and implement Solaire's Vendor Food Safety Program.
  
• Act as an audit guide during third-party and government food safety audits.
  

Handling Food Safety Concerns

• Investigate food safety-related complaints involving Solaire-owned outlets.
  
• Coordinate with concessionaires' Food Safety Compliance Officers on food safety concerns.
  

Food Safety Documents and Records

• Prepare and update monthly database for document returns.
  
• Create Supplier Complaint Forms for suppliers with noted deviations.
  
• Draft procedures for approval by the Hygiene Manager when needed.
  
• Review and update the HACCP/ISO22000 Manual and IFSS Departmental Handbook (Housekeeping).
  
• Prepare monthly summaries of audit and inspection findings.
  
• Review reports, recommend corrective actions, and monitor implementation.
  
• Conduct accurate allergen reviews for outlet menus. 
  

Food Safety Team Working Committee Member

• Act as secretary and record meeting minutes.
  
• Attend bi-monthly Food Safety Working Committee meetings.
  
• Coordinate outstanding food safety issues related to Housekeeping.
  

Hygiene Team Operations and Procurement

• In the absence of the Hygiene Supervisor, ensure food samples are sent to laboratories according to approved sampling plans.
  
• Maintain and update hygiene expense databases.
  
• Assist laboratory team members during audits and accreditations.
  
• Ensure hygiene supplies are adequately stocked, ordered on time, and within budget.
  
• Oversee food safety during banquet and restaurant functions.
  
• Ensure food retention samples are obtained.
  
• Perform other duties assigned by the Hygiene Manager
  

Requirements

• Bachelor's Degree in Biology, Microbiology, or Food Technology.
  
• Experience in GMP, GAP, GOP, HACCP, and/or ISO22000 environments.
  
• Physically fit and capable of performing manual tasks.
  
• Able to work effectively with diverse nationalities and backgrounds.
  
• Proficient in Microsoft Office applications.
  
• Flexible with shifting schedules.
  
• Knowledge of Food Microbiology and Food Hygiene.
  
• Capable of conducting training and certified in training programs.
  
• Able to work under tight deadlines.
  
• 1–2 years of supervisory or equivalent experience in Food Safety or Quality Control.
  
• Experience with food safety documentation requirements.
  
• Experience handling government and third-party food safety audits.
  
• Experience coaching, training, and managing personnel.
  
• Experience developing SOPs and food safety procedures.