Call Center Representative
Full-time
J-K Network Services
COMPANY PROFILE : The company was established in the Philippines year 1985. They act as a partner to businesses, governments, and other organizations, helping them to navigate the complexities of the digital age and achieve their strategic goals through technology and innovation. They provide technology solutions and services, including cloud computing, cybersecurity, data analytics, and artificial intelligence.
POSITION : Customer Service Representative
INDUSTRY: IT Company
WORK LOCATION: Taguig
WORK SCHEDULE: Monday to Friday
SALARY: Php15,000-Php25,000
WORK SET UP: Work on site
BENEFITS:
- HMO
- 13th Month Pay
- Government Benefits
- Leave credits
- Sick Leave credits
Job Requirements
- Open for Senior High School graduate or Undergraduate
- With 6 months experience in CSR role
- Amendable to work on site in Taguig
- Amendable to attend face to face interview
- Can start as soon as possible
Responsibilities
- Handle incoming customer calls promptly and professionally.
- Address inquiries about products, services, or accounts
- Ensure the customer fully understands the information provided.
- Apologize sincerely for inconveniences and offer reasonable solutions.
- Record common complaints or suggestions to help the company improve its services.
RECRUITMENT PROCESS (Face to Face)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 21 days ago
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