Key Account Associate
PH Global Jet Express Inc.
ABOUT THE COMPANY:
J&T Express Philippines is a fast-growing logistics and express delivery company known for its nationwide reach, reliable service, and technology-driven operations. Since entering the Philippine market in 2019, the company has built a strong network of branches and hubs, offering efficient parcel delivery, e-commerce logistics, real-time tracking, and door-to-door pickup services. Committed to speed, convenience, and customer satisfaction, J&T Express helps businesses and individuals connect and deliver across the country with confidence.
SUMMARY:
Responsible for providing administrative support to the Sales and Marketing team, ensuring smooth coordination of client requirements, documentation, and operational alignment to achieve sales and service objectives in the logistics/express courier industry.
QUALIFICATIONS:
- Bachelor’s degree in Business Administration, Marketing, Logistics, or related field.
- At least 1–2 years of experience in sales support, marketing coordination, or administrative roles in a logistics/courier environment preferred.
- Proficient in MS Office most especially MS Excel.
- Strong organizational skills with attention to detail.
- Excellent written and verbal communication skills.
KNOWLEDGE:
- Basic understanding of logistics, courier operations, and service workflows.
- Knowledge of sales documentation, contract preparation, and client onboarding processes.
- Familiarity with industry-specific terms, SLA (Service Level Agreement) monitoring, and delivery timelines.
SKILLS AND ABILITIES:
- Good communication skills
- Strong Interpersonal skills
- Multi-tasking skills
- Administrative writing skills
- Ability to work under pressure
- Result-oriented, self-motivated, pro-active approach
DUTIES AND RESPONSIBILITIES:
- Monitor, review, and update client records in the system.
- Approval of new account following the guidelines set by the management.
- Attending to regional admin concerns
- Provide administrative assistance to department members and director
- Other administrative task such as answering of email/calls, preparing and submitting reports, etc.
KEY ACCOUNTABILITIES:
- Accuracy and timeliness of reports and documentation.
- Smooth coordination between Sales & Marketing and other departments.
- Maintenance of organized and updated client records.
- Compliance with company processes, policies, and service standards.
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