Call Center CSR | Flight Reservation Account | Online Application
Full-time
STACKph
Description - Answer incoming calls from customers regarding flight reservations and inquiries.
- Provide excellent customer service and resolve customer issues effectively.
- Utilize a sales pipeline approach to upsell additional services and products.
- Manage scheduling and ensure timely follow-up on customer requests.
- Collaborate with team members to optimize the customer experience and efficiency.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent interpersonal skills and teamwork.
- Skills and Competencies: Knowledge of call center operations and customer service best practices.
- Qualities and Traits: Ability to work in a fast-paced environment with a customer-first mindset.
Vacancy posted 2 days ago
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