USRN QA
Our Clients
USRN QA
The USRN QA is responsible for monitoring and evaluating call quality, ensuring adherence to client guidelines, healthcare compliance standards, and operational procedures within a US Healthcare account in a BPO environment. The role involves conducting audits, providing feedback and coaching to agents, identifying performance gaps, and supporting continuous quality improvement initiatives.
The position requires strong analytical and communication skills, as well as experience in healthcare-related quality assurance processes. The USRN QA will collaborate closely with operations and leadership teams to maintain service excellence and compliance with client expectations.
Qualifications:
- Active PHRN license
- Active USRN license (NY license preferred)
- At least 2 years of Quality Analyst experience in a BPO setup handling US Healthcare accounts
- Experience in auditing, adherence to call guidelines, and people management
- Strong healthcare background
- Amenable to onsite work in Ortigas
- Willing to work on a night shift schedule
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the USRN QA in Metro Manila vacancy
- ...Job Summary The USRN Trainer is responsible for delivering clinical and process training to healthcare professionals and support teams within a U.S. healthcare BPO environment. This role ensures that employees acquire the clinical knowledge, operational skills, and...
- ...The US Registered Nurse (USRN) will support clinical review and healthcare operations by evaluating medical records, validating clinical necessity, and ensuring compliance with payer and regulatory standards. This role focuses on supporting accurate reimbursement outcomes...
- USRN QA - Active USRN & PHRN with Healthcare QA Experience Required Work Setup: Onsite - Ortigas, Manila Shift: Nightshift Salary Package: Up to PHP 75,000 (depending on experience) Start Date: ASAP We are currently hiring for a USRN QA with strong healthcare quality...
Epsilon Group Services
Metro Manilamore than 2 months ago - ...manage money, come build with us. Southeast Asia's fintech moment starts here. About the role You'll be the first dedicated QA engineer on a brand new ATM team — building testing practices from scratch, defining quality standards, and owning coverage end-to-end...
- At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining...
- Must be College Graduate. A degree in Industrial Engineering, or any related Engineering course, is preferred. At least 2 years experience related to quality assurance in manufacturing industry. JOB DESCRIPTION: The Quality Control Staff is expected to learn, understand...
Dempsey Resource Management Inc.
Metro Manila17 days ago - USRN - New York License | 2+ Years Acute Hospital Experience | Healthcare BPO | Onsite | Up to ₱75K WE'RE HIRING - USRN NEW YORK LICENSE Work Setup: 100% Onsite Industry: US Healthcare BPO Shift: Night Shift Salary Package: ₱65,000-₱75,000 (depending on years...
GGAS Services
Metro Manila12 days ago - PHRN QA - Healthcare Account | Up to 50K | Ortigas Location: Ortigas, Manila (Onsite) Start Date: ASAP Salary: Up to Php 50,000 (depending on experience) Headcount: 1 Qualifications: Active PHRN License At least 1 year QA/Auditing experience in a BPO setup...
DirectPath Recruitment
Metro Manilamore than 2 months ago - USRN | Active NY License Required | Minimum 2 Years Acute Hospital Experience Salary: ₱60,000 - ₱65,000 Requirements We are looking for Registered Nurses with strong acute care experience to join our growing healthcare team. Qualifications: Active USRN License...
Gap Solution Recurrent Firm
Metro Manilamore than 2 months ago - ...Job Title: QA Lead | USRN Account: QA Salary: Open Salary Work location/Set up: TP Alphaland / TP McKinley Onsite Shift Schedule: GY Key Responsibilities : •Review and verify medical reports for accuracy •Maintain and update documentation systems...
- ...equipped to drive long-term client success. The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply....
- ...Analyst / Developer to build and maintain end-to-end BI solutions using the Microsoft data stack. You'll work closely with Operations, QA, and Workforce Management to create dashboards, automate reporting, and improve business performance through data. Key...
- ...Performance: Monitor and drive key performance indicators (KPIs) such as schedule adherence, average handle time (AHT), quality assurance (QA) scores, and successful MTM completion rates. • Escalation Management: Serve as the first point of leadership escalation for...
- ...Incident Detection & Coordination Identify and escalate incidents by severity Support incident coordination, investigation (QA), and resolution Ensure tracking, documentation, and communication # Operational Discipline & Controls Follow procedures, runbooks...
- ...identified outliers. Demonstrate excellence, adaptability, integrity, accountability, and respect. Profile BSN with an active USRN license (any state, but preferably New York) Training experience in a BPO setting Background in supporting US healthcare...
- ...Job Overview Level Up Talent Solutions is looking for a Lean-Pro USRN Training Specialist to support training delivery for a non-voice healthcare operations account. This role is responsible for facilitating training sessions, reinforcing Utilization Management process...
1000 - 1500 $
...analytics, automation and payment systems; create GHL email templates. • Monitor performance, optimize PageSpeed and SEO, and document QA/version-control processes. Requirements Must-have qualifications • 3–5+ years building and deploying websites/funnels (...- ...stand-ups, sprint reviews, and retrospectives. Maintain test documentation, test evidence, and quality metrics. Follow established QA processes, testing standards, and software quality best practices. Support domain-specific testing activities (e.g., insurance...Remote job
- ...We are hiring for US QA Training Specialist (El Paso Account), Non-Voice Support in BGC, Taguig city. This is hybrid work setup/Temporary... ...Requirements: ~Must have a US RN License. ~ Must have a USRN certificate (any state). ~ At least 1 year bedside experience +...
1600 - 2400 $
...Configure and maintain automation workflows, data extensions, and ETL processes where required. Perform comprehensive campaign QA, testing, troubleshooting, and deployment validation. Monitor campaign delivery, engagement, and performance while identifying opportunities...- ...production-ready. Testing & Quality: Write and maintain automated tests; ensure your work meets requirements without a dedicated QA team. Technical Leadership: Mentor teammates, lead code reviews, and uphold engineering standards. Architecture & Design: Build...Remote job
- ...Job title: PH USRN Authorization Nurse Work set up: Onsite in BGC Taguig Work shift: Night shift Budget: 40K - 60K package (4-6 yrs) Headcount: 1 Job Description: The Prior Authorization Nurse (USRN) will support the review and submission of prior authorization...
- Our US-based client, a premier multiline claims services provider, is looking for USRNs to be part of their team at their Philippine-based site. The role will provide utilization management services for clients, insurers, and injured employees to promote quality medical...
- ...Job title: USRN Nurse Trainer Work set up: Onsite in BGC Taguig during training, WFH/Hybrid after training Work shift: Night shift Budget: Open budget Responsibilities: Research, plan, develop, implement and evaluate training strategies, initiatives,...
- ...Job Role: USRN Training Specialist Work Set-up: Hybrid 70k Sign on Bonus We’re hiring a "Training Specialist" to lead and develop teams in the US Healthcare space. If you enjoy coaching, mentoring, and knowledge sharing, this role is for you. Requirements...
- ...specifications for development teams ~Develop and maintain BRDs, FRDs, and user stories ~Collaborate with cross-functional teams (QA, development, project management) to ensure deliverables align with requirements ~Evaluate existing processes and recommend...
1600 - 3000 $
...performance, and marketing-to-sales alignment. Troubleshoot automation, synchronization, campaign, and data issues. Perform thorough QA and testing before campaigns and automation workflows go live. Email & Campaign Development Build and optimize responsive email...- ...clarify ambiguous documentation. Stay updated on changes in coding standards and regulations. Requirements Active PHRN and USRN License At least 2 years of bedside experience At least 1-2 years of hospital coding experience One or more: CDIP, CPC, CCS...
- ...We’re hiring a USRN – Utilization Management Nurse! Location: Taguig (Onsite) Schedule: Day Shift Salary: Up to PHP 70,000 Joining Bonus: PHP 100,000 Start Date: ASAP Job Description We are looking for a US Registered Nurse (USRN) with...
- ...perform unit testing. Participate in code reviews and implement feedback from senior developers. Collaborate with Business Analysts, QA Engineers, and UX/UI Designers to deliver application features. Support application deployment, troubleshooting, and production...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to USRN QA. Be the first to apply!
