Travel Account CSR - Wipro Cebu - Airline Support - Onsite
25000 - 26000 PhpGratitude Inc
Job Title: Travel Account CSR - Wipro Cebu - 100% Onsite | Airline Support
Company: Wipro
Work Location: Wipro Cebu - 100% Onsite
Salary: Competitive Package
Industry: BPO / Airline / Travel
About the Role:
We are hiring Customer Service Representatives for our Premium Airlines Account at Wipro Cebu! If you have excellent English communication skills and a passion for travel, this is the perfect opportunity for you.
Job Details:
Role: Customer Service Representative - Airline Account / Travel Support
Location: Wipro Cebu - 100% Onsite
Work Setup: Shifting / Onsite - Cebu Site
What is in it for you:
Competitive compensation and career growth opportunities - Build your BPO career
Supportive, collaborative culture with complete training and development support
Opportunity to work with a global travel brand - Premium airline account
Your Role:
Assist customers with flight bookings, reservations, cancellations, and general travel inquiries
Deliver exceptional customer service with empathy and professionalism
Resolve issues efficiently and accurately document all customer interactions
Collaborate with internal teams to ensure smooth customer experience
Meet targets for quality, productivity, and customer satisfaction
Who we are looking for:
Option 1:
Education: College Graduate - With or without BPO experience
Communication: Must have C1 level English - Excellent communication skills, close to Standard American English accent
Option 2:
Education: Completed at least 2nd year in college with no failing subjects
Experience: At least 6 months BPO experience required
Communication: Good to excellent English communication skills
Additional Requirements:
Work Setup: Willing to work 100% onsite in Wipro Cebu
Account: Willing to be assigned to an Airlines / Travel account
25000 - 26000 Php
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