Care Service Coordinator
Full-time
JLC EXPRESS MANPOWER CORPORATION
- Rostering and scheduling of staff to ensure all shifts have been allocated to the required standard
- Review and maintain accurate clinical documents, ensuring compliance with regulations.
- Develop and maintain relationships with clients and promote a strong customer focused culture
- Work together with the customer, family/careers and relevant Case Managers to ensure the client goals are achieved
- Answering, screening and directing telephone enquiries
- Responding to emails, queries or requests where possible, alternatively referring stakeholders or customers to the appropriate source
- Maintain files and documentation
- Organize maintenance, clinical products and services for clients as requested
- Available to be on-call outside of normal working hours on a rotating roster to attend to emergency shift cancellations and find replacement staff as required.
- General office administration duties
- Ad-hoc tasks as required
- Educational Qualifications: Bachelor’s degree in healthcare, medical field, or related area.
- Experience Level: 1-3 years of experience in clinical documentation or medical record keeping.
- Skills and Competencies: Excellent communication skills, both written and verbal. Strong work ethic and attention to detail.
- Working Conditions: Office environment with standard working hours; may require collaboration with healthcare professionals.
- Qualities and Traits: Dependable, time management skills, ability to meet deadlines, and proficient in computer skills.
Vacancy posted 20 hours ago
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