Customer Service Representative
Full-time
Lexie
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints and provide appropriate solutions.
- Maintain customer records by updating account information in the database.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with team members to improve customer satisfaction.
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: with/without Customer Service experience.
- Skills and Competencies: Proficient in English language.
- Skills and Competencies: Strong interpersonal skills.
- Skills and Competencies: Excellent customer service abilities.
- Qualities and Traits: Strong work ethic and willingness to learn.
- Skills and Competencies: Basic technical skills to navigate customer service software.
Requirements
Vacancy posted 1 day ago
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