Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Respond to customer inquiries and provide assistance via phone, email, or chat.
- Resolve customer complaints and ensure satisfaction through effective problem-solving techniques.
- Maintain a positive attitude and foster a welcoming environment for customers.
- Document customer interactions and update records accurately in the system.
- Collaborate with team members to improve service delivery and achieve customer service goals.
- Educational Qualifications: High School Diploma or equivalent preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Basic problem-solving abilities.
- Qualities and Traits: Empathy and patience in dealing with customers.
- Responsibilities and Duties: Ability to work in a team-oriented environment.
Requirements
Vacancy posted 1 day ago
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