Customer Service Representative
Full-time
Lexie
- Assist customers with inquiries, issues, and product information.
- Provide exceptional service via phone, email, and chat.
- Resolve complaints efficiently while maintaining a positive attitude.
- Document interactions and follow up on customer feedback.
- Collaborate with team members to improve service processes.
- Maintain a thorough understanding of company products and services.
- Educational Qualifications: Senior High School diploma required.
- Experience Level: Open to fresh graduates or students seeking entry-level opportunities.
- Skills and Competencies: Proficiency in English, strong interpersonal skills, robust technical aptitude, and a strong work ethic.
- Working Conditions: Primarily office-based with possible remote options; regular hours.
- Qualities and Traits: Positive attitude, effective communication, adaptability, and commitment to service excellence.
Vacancy posted 19 hours ago
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