Customer Service Representative ( Easy Account/Virtual Process)
24000 - 29000 PhpBig3 AR-Van's Garments Manufacturing Company
Job Title: Customer Service Representative (Entry-Level)
Location: Cebu City, Philippines (Onsite)
Salary Package: ₱24,000 – ₱29,000 / month (depending on qualifications/assessments)
Employment Type: Full-time, Entry-Level
About the Role
Are you looking to jumpstart your career in a dynamic and supportive environment? We are hiring Customer Service Representatives to join our growing team in Cebu!
This position is open to everyone . Whether you are a fresh graduate, a career changer, or someone looking for your very first job, we provide complete, paid training to set you up for success. No prior experience is required!
What’s in it for You?
- Competitive Compensation: ₱24,000 to ₱29,000 gross monthly salary package.
- Paid Training: Get paid while you learn the ropes.
- Health Benefits: HMO coverage + life insurance upon regularization.
- Perks: Night differential pay (if applicable), performance-based incentives, and government-mandated benefits (SSS, PhilHealth, Pag-IBIG).
- Career Growth: Clear pathways to move up into supervisory or specialized roles.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat in a professional and helpful manner.
- Assist customers with troubleshooting, account management, or general questions.
- Maintain accurate records of customer interactions.
- Meet quality standards and performance goals set by the team.
Job Requirements
- Educational Attainment: Open to any educational background (High School Graduates, Senior High School Graduates, College Undergraduates, or College Graduates are all welcome to apply).
- Experience: No experience required (Starters and fresh graduates are highly encouraged).
- Skills: * Good conversational English communication skills.
- Basic computer literacy and typing skills.
- Willingness to learn and adapt to a fast-paced environment.
- Availability: Willing to work on-site in Cebu and open to shifting schedules (including night shifts/weekends).
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