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Customer Service Representative

Full-time

Metacom Careers

Description
  • Respond to customer inquiries and resolve issues via phone, email, or chat.
  • Provide product and service information to customers.
  • Document customer interactions and maintain records of inquiries and resolutions.
  • Assist in identifying and suggesting improvements to enhance customer satisfaction.
  • Collaborate with team members to meet service targets and improve service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service or related field.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to work collaboratively in a team environment.
  • Working Conditions: Must be able to work in a fast-paced environment.
Vacancy posted 3 days ago
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