Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries and provide product information.
- Resolve customer complaints in a timely and effective manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to meet service quality goals.
- Provide feedback on the efficiency of the customer service process.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Strong typing skills and proficiency in communication.
- Skills and Competencies: Knowledge of BPO operations and customer service best practices.
- Qualities and Traits: Empathy and patience while dealing with customers.
- Working Conditions: Fast-paced call center environment.
Vacancy posted 3 days ago
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