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Call Center Agent

Full-time

JetSon Manpower Agency

Description
  • Manage incoming calls and customer inquiries efficiently.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Open to all segments. With or without BPO experience.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy towards customers.
  • Responsibilities and Duties: Ability to work in a fast-paced environment.
  • Working Conditions: Must be available to work flexible hours, including evenings and weekends.

Vacancy posted a month ago
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