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Korean Email and Chat Support EARN Up to Php 125,000 Monthly

125000 Php
Full-time

J-K Network Services

JOB DETAILS :

Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users. Position: Korean Email and Chat Support Industry: BPO - Media Streaming Account Location: Mandaluyong City Salary: Php 120,000- Php 125,000 Monthly Work Schedule: Shifting schedule Work setup: Work onsite Requirements:
  • Korean National proficient in English with permanent visa
  • Filipino National can speak, read and write Korean language
  • Open to Undergraduates
  • Good understanding and email/chat etiquette
  • With customer service experience is a great advantage but not required
  • Willing to work in Mandaluyong and can start asap
Responsibilities:
  • Respond to customer’s inquiries and technical concerns through emails and chats
  • Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
  • Assist customers in cancellation of premiums and in changing customer personal details
  • Handle concerns of account users regarding paid accounts, payment issues
Benefits:
  • Competitive Salary Offer
  • 13th month pay
  • Government Mandated Benefits
  • Leave Credits
  • HMO
  • Performance incentives
Recruitment Process:
  • Initial Interview
  • Written Assessment
  • English Language Assessment
  • Korean Language Assessment
  • Job offer

Vacancy posted 20 days ago
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