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Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

Description
  • Respond to customer inquiries via phone, email, and chat.
  • Provide information about products and services to enhance customer satisfaction.
  • Resolve customer complaints and issues efficiently and courteously.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer experience.

Requirements

  • Educational Qualifications: High school diploma or equivalent.
  • Experience Level: 1–3 years in customer service or related field.
  • Skills and Competencies: Proficient in English language; strong interpersonal and communication skills.
  • Qualities and Traits: Patience, empathy, and problem-solving abilities.
  • Working Conditions: Ability to work flexible hours, including evenings and weekends.
Vacancy posted 17 hours ago
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