Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services to enhance customer satisfaction.
- Resolve customer complaints and issues efficiently and courteously.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.
Requirements
- Educational Qualifications: High school diploma or equivalent.
- Experience Level: 1–3 years in customer service or related field.
- Skills and Competencies: Proficient in English language; strong interpersonal and communication skills.
- Qualities and Traits: Patience, empathy, and problem-solving abilities.
- Working Conditions: Ability to work flexible hours, including evenings and weekends.
Vacancy posted 5 days ago
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