Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide effective solutions.
- Manage customer communications via phone, email, and chat.
- Maintain a high level of customer satisfaction through quality service.
- Schedule appointments and manage customer records.
- Collaborate with team members to resolve complex customer issues.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related areas.
- Skills and Competencies: Proficient in English, strong customer service skills, and problem-solving capabilities.
- Qualities and Traits: Excellent interpersonal skills, team player, and ability to work in a fast-paced environment.
- Responsibilities and Duties: Ability to handle scheduling and administrative tasks efficiently.
Vacancy posted 2 days ago
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