Customer Service Representative
Full-time
Miranda HR
- Provide exceptional customer service through various communication channels including phone, email, and chat.
- Assist customers with inquiries, complaints, and requests while ensuring a positive experience.
- Collaborate with team members to resolve issues and improve customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Utilize Salesforce to track customer information and streamline support processes.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Strong problem-solving abilities and effective communication skills.
- Qualities and Traits: Team player with excellent organizational skills and attention to detail.
- Skills and Competencies: Proficient in using Salesforce and familiar with social media platforms, specifically TikTok.
- Skills and Competencies: Strong people skills and ability to build rapport with customers.
Requirements
Vacancy posted 1 day ago
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