Bengali Quality Analyst
Full-time
J-K Network Services
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally.
Position: Bengali Quality Analyst
Industry: IT/BPO Company
Salary: Php 75,000 - Php 80,000
Location: BGC, Taguig
Work Schedule: Shifting schedule, Weekends Day off (2 days off)
Work Set-up: Onsite
BENEFITS:
• 13th month pay
• Leave Credits
• Government Mandated Benefits
• Laptop provided
• Competitive language premium
Requirements:
• Filipino that can speak, read and write the Bengali Language
• Open for a Bangladesh National that has a permanent visa in the Philippines.
• With at least a year quality assurance role (BPO-related experience is highly preferred but not required)
• Experience in customer service is a plus
• Willing to work in BGC, Taguig and shifting schedule
• Can start as soon as possible
Responsibilities:
• Identify strengths and skills that needs to be improved (process and communication)
• Ensure that quality calls and performance metrics are met
• Participate in call calibrations and meetings
• Prepare, review and present the quality analyst result of the agent
• Provide feedback for improvements
• Monitor the performance of team members
Recruitment Process:
• Resume Screening
• Initial - Phone interview
• Language Assessment
• Final Interview with Quality Manager
• Job Offer
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Bengali Quality Analyst in Taguig vacancy
- ...Description Responsible for monitoring interactions and ensuring quality standards are met. Monitors all interactions (calls, emails,... ...the program. Requirements Must be fluent in Japanese / Bengali. At least 2 years of work experience using the language (...
- Kindly send us more applicants with the following qualifications: · Proficiency to perform functional, non-functional, and end-to-end testing. · Proficiency in designing test cases, and test scripts. · With a background in using tools to track bugs, manage tickets...
- ...Description Conduct regular quality audits on customer service interactions to ensure compliance with company standards. Analyze... ...Experience Level: 1–3 years in quality auditing or quality analyst. Skills and Competencies: Strong knowledge of quality analysis...
20000 - 23000 Php
...WE ARE HIRING: Quality Analyst | Helpdesk Customer Support Onsite | Taguig City, Metro Manila Salary: PHP 20,000 - 23,000/month URGENT | 10 Openings ABOUT THE ROLE: We are looking for technically skilled Quality Analysts to join a dynamic Helpdesk Customer...- ...relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of clinical claim operations within an AO Clinical Claim...
- ...Customer Service Quality Analyst – iGaming Job Summary The Customer Service Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer service interactions across multiple channels. The role ensures that Customer Service Representatives...
- ...experience in US medical billing, with at least 1–2 years in a quality/auditing role. • Strong knowledge of CPT, ICD-10, HCPCS codes... ...tools, and billing platforms. Responsibilities: Quality analysts are responsible for overseeing and measuring all customer-...
- ...With our mission to provide one billion jobs across the globe, we are in need of a Product Quality Analyst who will be responsible for conducting quality assurance testing on all our web applications. This process includes testing the entire functionality of our...
- ...medical billing or healthcare compliance is a plus. ~3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role. ~ Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules. ~ Experience in a call centre...
- ...Job Requirements ~3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role. ~ Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules. Experience in a call centre environment with exposure to call quality...
- ...Service Desk and Infrastructure Support Operations Should have analytical & reasoning skills Ability to create Weekly & Monthly Quality reports/decks for the management review Ability to analyze large amounts of data and draw out meaningful, actionable summaries...
- ...Summary The Quality Assurance Business Analyst will manage client expectations and ensure the delivery of quality services to ensure client satisfaction. The Service Quality Coordinator/Quality Manager will be expected to develop a comprehensive understanding of IQVIA...
- ...Key Responsibilities Interaction Monitoring: Listen to/read calls, chats, emails in both languages for quality and compliance. Performance Analysis: Score interactions against quality rubrics, providing detailed feedback. Reporting: Document findings, track metrics...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Quality Auditing Sr Analyst WORK SETUP: Return to Office RESPONSIBILITIES: The following outlines the primary responsibilities of this role....- ...At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a quality assurance role in a technical environment. Preferred experience in SaaS environments, platform-based support, API-first products...
90000 - 110000 Php
...Philippines, specializing in medical device design, development, manufacturing, and commercialization. Position: Korean Quality Assurance Analyst Industry: Medical Technology Company Location: BGC, Taguig City Salary: Php 90,000-110,000 Monthly Work set-up...- ...Job Title: Quality Manager Account :Travel| Expedia Work Location: MOA & Mckinley Work Setup & Schedule: Onsite/Night Shift Salary: 80,000 - 110,000 Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other...
775000 $ per day
Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated...- ...Description / Requirements Job title: Quality Assurance LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit Card Location: On-site in Taguig Work Timing: Shifting Salary: 33,000 - 38,000 basic / 2,000 allowance Target start...
- COMPANY PROFILE: The Philippine branch acts as the support and distribution arm for growing the company’s international brands locally. It handles product importation, develops new business opportunities, assists sales efforts, and works with distributors and food service...
- Job Description doing Laboratory Testing and Data Recording and Documentation and also need to have knowledge of laboratory instruments
- ...ensure that all teams are aligned with the set QA guidelines.. • Identifies and reports on systemic issues which create ongoing quality concerns. • Conducts root cause analysis to determine the underlying causes of noted quality opportunities using the RCA tools....
- ...POSITION TITLE: Regulatory Compliance Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: This is for an experienced Team... ...will own day-to-day delivery, analyst performance, and quality outcomes for their pod, while serving as the first line of escalation...
- The Legal Administrator is responsible for preparing, reviewing, and negotiating contracts, ensuring compliance with licenses and permits, and managing corporate and ISO documentation. The Document Controller is responsible for managing and maintaining the organization...
- ...Description The Quality Management Specialist & Automation Specialist is responsible for ensuring that the company's services meet quality standards and implementing automation processes to enhance efficiency. Develop and implement quality management systems. Conduct...
- ...integration operations, including frameworks, scoring, evaluation, and calibration. 2. Team Management & Analyst Development: Manage and mentor a team of Quality Analysts by setting clear expectations, conducting reviews, and creating growth plans aligned with...
- ...Coordinates and performs internal process/product audits Creates audit reports and communicates quality audit results to stakeholders Provides support to software project teams through collecting project data and analyzes, develops, recommends, and monitors...
- ...Develop and maintain quality management system documentation. Ensure compliance with regulatory standards and company policies. Conduct internal audits and coordinate corrective actions. Provide training and support to staff on quality practices. Analyze data...
- ...SQF, and sanitation procedures. Problem Solving: Identify product defects, perform root cause analysis, and assist in resolving quality issues with production teams. Lab Testing: Collect samples, perform sensory tests, and conduct laboratory analysis (e.g., pH, viscosity...
- ...Evaluate product functionality and report defects to the development team. Collaborate with cross-functional teams to ensure product quality and compliance. Assist in the development of quality assurance guidelines and standards. Participate in team meetings to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bengali Quality Analyst. Be the first to apply!
