PRODUCT KNOWLEDGE SPECIALIST
Full-time
Cartrack Philippines
Makati City | Full-Time | Field-Based
Are you passionate about training, coaching, and helping people succeed? Do you enjoy engaging with clients, delivering presentations, and making complex concepts easy to understand?
Join a global smart mobility SaaS company with over 2.6 million subscribers across 24 countries. We are looking for a Product Trainer who can deliver impactful training programs to both internal teams and external clients.
What You'll Do
• Conduct classroom, online, and onsite product training sessions for clients and employees
• Identify training needs and develop effective training programs
• Deliver training in both English and Filipino
• Conduct induction, product onboarding, and new product launch training
• Evaluate training effectiveness and implement improvements when needed
• Gather customer feedback and recommend solutions to enhance user experience
• Create and update training materials, user guides, and learning resources
• Support onboarding and product training initiatives across different markets
What We're Looking For
• Bachelor's Degree in Business, Education, or any related field, or equivalent work experience
• At least 3 years of experience in Training, Learning & Development, or a similar role
• Strong presentation and facilitation skills
• Confident in conducting stand-up training sessions
• Excellent communication skills in English and Filipino
• Willing to work onsite in Makati
• Willing to travel and conduct field work as required
Why Join Us?
• Global and fast-growing SaaS company
• Exposure to international markets
• Opportunity to work directly with clients and business leaders
• Career growth and development opportunities
• Collaborative and innovative work environment
Apply now and help drive learning, engagement, and customer success.
Vacancy posted 9 days ago
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