Management Trainee
Full-time
Fruitas Holdings, Inc. (House of Fruitas)
Job Description:
- Operational Rotation: Systematically rotate through all "Houses" (Back of House/Kitchen and Front of House/Dining Room) to master food prep standards, service flow, and guest interaction.
- Floor Leadership: Transition from observing to actively supervising shifts, ensuring optimal "table turns," staff positioning, and food quality during peak hours.
- Business Growth Projects: Participate in localized marketing initiatives or seasonal menu rollouts to understand how corporate strategy translates to a plate.
- Performance Metrics (P&L): Help track and analyze Key Performance Indicators (KPIs) such as Cost of Goods Sold (COGS) , labor percentages, and waste management.
- Compliance & Safety: Maintain rigorous documentation for health inspections, safety protocols (HACCP), and alcohol service compliance.
- Talent Development: Support the HR lifecycle by assisting in interviewing, onboarding, and training new hourly team members.
- Conflict Resolution: Act as the first point of contact for guest complaints, utilizing high emotional intelligence to turn a negative experience into a loyal customer.
Qualifications:
Educational Background:
- Bachelor’s degree in Hospitality Management , Hotel & Restaurant Management (HRM) , or Business Administration .
Communication & Presence:
- Excellent verbal communication for leading pre-shift "huddles" and high-pressure coordination.
- Ability to remain calm and authoritative in a noisy, fast-paced environment.
Technical & Analytical Skills:
- Proficiency in Point of Sale (POS)systems (e.g., Toast, Micros, Square).
- Strong analytical thinking to interpret "Prime Cost" data and adjust scheduling or ordering accordingly.
- Basic Microsoft Excel skills for inventory tracking and scheduling.
Physical & Schedule Requirements:
- Willingness to work a flexible schedule, including weekends, nights, and holidays (the hospitality industry's busiest times).
- Ability to remain on your feet for extended periods and lead by example in the trenches.
Vacancy posted 21 days ago
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