Sales Area Head
Enable PH
About the role
The Sales Specialist (Sales) will lead a team of sales associates to meet company sales objectives. Key responsibilities include ensuring high-quality customer responses, developing sales strategies and forecasts, preparing sales reports and administrative documents, and conducting refresher training for associates. The position also requires modifying and communicating standard operating procedures (SOPs), creating staff schedules, managing performance issues, resolving conflicts, and providing support to other departments as needed.
Key responsibilities
Lead and monitor online and offline sales activities of the sales associates to achieve company sales objectives
Manage more than 4 store locations and/or brands
Oversee and conduct store inventory activities
Develop sales strategies and sales forecasts
Prepare sales reports and other admin-related documents (which includes Concept Stores documents if needed)
Contribute to modifying/adding SOPs and ensure it is well cascaded for the team
Create staff schedules
Manage performance concerns, handle disciplinary discussions and implement disciplinary actions
Handle conflicts as part of customer management and provide timely fair decisions
Provide ad-hoc support to other departments (digital, marketing, procurement etc) as needed
About you
Graduate of any bachelor's degree, preferably business/management related
At least 5-year sales experience with proven experience in closing deals
At least 2 to 3 years' experience in people management/supervisory role
Able to prepare reports, conduct presentations, and develop effective sales strategies
Excellent customer service skills
Analytical and strategical skills
Good command of the English language
Adaptable to shifting schedule, working on weekends if needed
Open to be assigned in mall-based stores
Ability to work in a high-pressure and dynamic environment
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