Retail Sales Associate
Full-time
Anthro Group
We are looking for a driven, customer-focused Sales Associate to join our growing retail team. As the face of our store, you will deliver exceptional service, confidently present our products, and ensure every customer walks away with a positive experience. You will also play an active role in daily store operations and work closely with your team to consistently meet and exceed sales goals.
Qualifications
- Excellent verbal communication skills with the confidence to engage and connect with customers
- Basic proficiency in Microsoft Word and Excel
- Active and comfortable use of social media platforms, particularly Facebook and Instagram
- Prior experience in online or live selling is an advantage
Duties and Responsibilities
- Welcome customers warmly and guide them through product features, pricing, and benefits to support informed purchasing decisions
- Process sales transactions accurately through the POS system in compliance with company payment policies
- Monitor stock levels, replenish merchandise, and ensure displays, pricing, and promotional materials are always current
- Collaborate with the Store Manager and teammates to maintain smooth daily operations and consistent customer satisfaction
- Work toward individual and team sales targets through a customer-first approach
- Maximize sales opportunities by recommending complementary products through upselling and cross-selling
- Keep the sales floor clean, organized, and visually appealing at all times
- Support marketing and promotional efforts, including in-store events, live selling sessions, social media content creation, and campaign execution
- Proactively inform customers about ongoing promotions, special offers, and newly arrived products
- Build lasting customer relationships through personalized service and timely follow-through
- Prepare and submit accurate daily or weekly sales reports as required
Required Competencies
- Strong interpersonal skills and a genuine passion for customer service
- Confidence in engaging with customers across social media platforms
- Ability to present products effectively or host live selling sessions is a definite advantage
Other Requirements
- Willing to be assigned to various store or office locations as needed
- Available on weekends and holidays
- Dependable, adaptable, and ready to take on additional responsibilities when the situation calls for it
Vacancy posted 6 days ago
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