Telco CSR - ResultsCX Cebu - Up to PHP 25K Package
20000 - 25000 PhpGratitude Inc
Telco CSR - ResultsCX Cebu - Up to PHP 25K Package - Onsite
*Company:* ResultsCX | *Location:* Cebu City - Onsite | *Account:* Premium Telco Voice Account | *Industry:* BPO / Telecommunications | *Salary:* PHP 20,000 - PHP 25,000 Package + Benefits
*Setup:* Full-Time, Onsite, Shifting Schedule | *Vacancies:* Mass Hiring - Virtual Process Available
*About the Role:*
ResultsCX Cebu is urgently hiring for our Premium Telco Voice Account. Earn up to PHP 25,000 plus HMO benefits and enjoy a fast virtual hiring process.
*Salary Based on Experience:*
- PHP 20K Package: 6 to 23 months of BPO voice experience
- PHP 25K Package: 24 months and above BPO voice experience
*Key Responsibilities:*
- Handle premium telco inquiries via voice support
- Provide troubleshooting, billing, and account assistance
- Resolve customer issues efficiently with empathy
- Maintain high CSAT and quality scores
- Meet KPIs and performance metrics
*Qualifications:*
- At least High School Graduate (Old Curriculum) or Senior High School Graduate
- Minimum 6 months BPO voice experience required
- Strong English communication skills
- Willing to work onsite in Cebu City
- Amenable to shifting schedule including nights, weekends, and holidays
- Available to start ASAP
*Benefits:*
- Up to PHP 25K monthly package based on experience
- HMO plus government benefits plus incentives
- Paid training from Day 1
- Career growth and promotion opportunities
- Fast and easy virtual hiring process
20000 - 25000 Php
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