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Claims Manager

Full-time

InLife Benefits PH

Key responsibilities

  • Supervise the assessment, validation, and settlement of insurance claims
  • Lead and mentor claims specialist, ensuring productivity and adherence to service standards
  • Handle escalated client inquiries and complaints, providing empathetic and professional resolutions
  • Ensure claims handling complies with insurance regulations, internal policies, and ethical standards
  • Identify potential fraudulent claims and coordinate investigations
  • Prepare regular reports on claims performance, turnaround times, and outstanding cases
  • Recommend and implement enhancements to claims procedures for efficiency and customer satisfaction

About you

  • Bachelor's degree in Insurance, Business Administration, Finance, or related field
  • 5 years of experience in insurance claims from HMO or Life Insurance in a managerial role
  • Strong knowledge of HMO or life insurance products, claims regulations, and industry practices
  • Excellent analytical, decision-making, and communication skills
  • Proficiency in claims management systems and MS Office tools.

Vacancy posted 1 day ago
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