Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service through various channels such as phone, email, and live chat.
- Assist customers with inquiries, issues, and product information.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to resolve complex customer problems.
- Maintain knowledge of company products and services to effectively promote solutions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience, empathy, and a positive attitude.
- Responsibilities and Duties: Ability to handle a high volume of customer interactions professionally.
Vacancy posted 21 days ago
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