Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries and resolve issues via phone, email, and chat.
- Provide accurate information and assistance related to products and services.
- Maintain a positive and empathetic attitude towards customers.
- Document customer interactions in the support system.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Strong communication skills, patience, and problem-solving abilities.
- Responsibilities and Duties: Ability to handle challenging customer interactions professionally.
- Working Conditions: Office environment with potential for remote work options.
- Qualities and Traits: A positive attitude and eagerness to learn.
Vacancy posted 1 day ago
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